USANA Health Sciences

Customer Support

• Design, implement, and monitor strategies and tools to elevate the end-to-end customer experience and satisfaction metrics
• Collaborate on product portfolio planning, analyzing market trends to optimize product positioning and performance
• Plan, execute, and measure promotional product campaigns and launch strategies for new products and features
• Develop and deploy brand awareness initiatives to expand market reach and strengthen brand equity
• Create and supervise cohesive internal and external communication strategies across all channels
• Manage PR efforts, press releases, and media relations
• Oversee sponsorship portfolios, including scouting, negotiating, and managing relationships with brand athletes, influencers, and ambassadors
• Utilize and optimize business platforms, CRM systems, and digital tools
• Guide, mentor, and supervise the daily operational work of a Junior Digital Media Content position
• Prepare PowerPoint/Canva presentations and Excel spreadsheets for data analysis
• Lead Brand Partner and internal meetings

Explore Customer Experience, Brand Specialist at USANA Health Sciences. Review requirements and application details.