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UserTesting

Strategic Projects Lead, AI Training

UserTesting

. Own end-to-end delivery of AI training projects from initial scoping through successful execution .

Posted 9/28/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing end-to-end AI training projects, including scoping, execution, and operational management. Proficient in developing scalable workflows and processes while effectively communicating with customers and cross-functional teams.

Highest-signal resume keywords
Project ManagementAI TrainingOperational Metrics MonitoringCustomer CollaborationProcess Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementAnalytical SkillsSourcing StrategiesQuality AssuranceData OperationsWorkflow DesignPerformance ModelingRecruitment ManagementCost ManagementRisk Assessment
Soft Skills
Problem-SolvingCommunication SkillsOwnershipAdaptabilityCollaboration
Industry Keywords
AI TrainingCross-Functional ProjectsContributor ManagementOperational RequirementsMarketplacesExpert NetworksTalent PlatformsFast-Paced EnvironmentsAnnotationReinforcement Learning

About the role

Key responsibilities & impact
  • Own end-to-end delivery of AI training projects from initial scoping through successful execution
  • Partner with customers to assess feasibility, timelines, operational requirements, pricing inputs, and project risks
  • Develop and execute sourcing strategies for specialized contributor populations
  • Recruit, onboard, and manage contributor communities
  • Design scalable workflows for onboarding, task distribution, communications, quality assurance, escalations, and delivery
  • Monitor recruiting progress, activation, throughput, quality, cost, and retention metrics
  • Adjust project plans to ensure successful outcomes
  • Own project economics by balancing sourcing strategies, contributor compensation, staffing, quality expectations, and delivery timelines
  • Serve as the primary customer contact and communicate progress, risks, and tradeoffs
  • Build repeatable processes, scalable systems, and operational capabilities for AI Training business growth

Requirements

What you’ll need
  • 4+ years of experience leading complex, cross-functional projects in operations, strategic programs, consulting, AI training, marketplaces, expert networks, talent platforms, data operations, or similar fast-paced environments
  • Proven experience managing projects involving large populations of contractors, contributors, participants, experts, or other external workforces
  • Strong project management and analytical skills
  • Ability to manage multiple priorities, model project performance, monitor operational metrics, and understand project economics
  • Demonstrated ownership and problem-solving skills
  • Ability to thrive in ambiguity and build processes from the ground up
  • Excellent written and verbal communication skills
  • Experience partnering directly with customers and collaborating across cross-functional teams
  • Familiarity with AI training concepts such as annotation, evaluations, quality assurance, reinforcement learning environments, expert data, or post-training workflows is preferred
  • Location: Remote within the United States
  • Ability to work primarily within U.S. time zones

Benefits

Comp & perks
  • Inclusive and accessible candidate experiences
  • Interview process accommodations available
  • Equal Opportunity Employer