Part-Time Operations Assistant

(USTA) United States Tennis Association

. Support day-to-day Finance, HR, and Operations activities for the USTA New England team .

Posted 9/25/2026part-timeWestborough • Massachusetts • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and financial management capabilities, including proficiency in financial data entry, invoice processing, and compliance with retention policies. Exhibits effective communication and interpersonal skills to support recruitment, onboarding, and collaboration across departments.

Highest-signal resume keywords

Financial Data EntryInvoice ProcessingGoogle Workspace ProficiencyStrong Written And Verbal CommunicationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Data EntryInvoice ProcessingBasic TrackingRoutine ReportingNumerical Accuracy

Soft Skills

Self-MotivationProblem-SolvingInterpersonal SkillsTime ManagementConflict Resolution

Tools & Technologies

Google DriveMicrosoft Office SuiteExcelGoogle SheetsMonday.com

Certifications & Qualifications

High School Diploma Or Equivalent

Industry Keywords

FinanceHROperationsOnboardingCompliance

About the role

Key responsibilities & impact

Support day-to-day Finance, HR, and Operations activities for the USTA New England team
Process invoices, staff and volunteer expense reimbursements, vendor paperwork, and program registration payments
Perform financial data entry and support general ledger and monthly closing processes
Monitor financial data and assist with routine financial activities and reconciliations
Collect and organize documentation for annual audits, payroll registers, journal entry backups, and year-end accruals
Coordinate independent contractor paperwork and background checks
Coordinate recruitment logistics, job requisitions, applicant screening paperwork, and interview scheduling
Manage onboarding for new hires, coaches, and volunteers, including background checks, Safe Play compliance, and digital onboarding portals
Maintain secure digital personnel and medical records according to retention policies
Track employee PTO, sick time, parental leave, and required training completion
Assist with offboarding, equipment recovery, record updates, and digital access revocation
Help digitize paper-based internal forms and workflows
Coordinate virtual and in-person meeting logistics
Support staff technology needs, including computer and software purchases
Manage organizational inboxes, physical mail, and office/event supply orders
Report to the Operations Manager and collaborate with other departments, USTA National, and volunteers

Requirements

What you’ll need

Self-motivation, initiative, resourcefulness, and proactive follow-through
Strong service orientation, problem-solving, interpersonal, and conflict-resolution skills
Strong personal organization, prioritization, time management, and ability to meet deadlines
Ability to adapt and juggle tasks across multiple departments
Ability to maintain confidentiality and protect sensitive personnel and financial data
Strong written and verbal communication skills
Ability to use data and quantitative/qualitative feedback for decision-making
Strong numerical accuracy, basic tracking, and routine reporting skills
Proficiency with Google Drive, Google Workspace, Microsoft Office Suite, Excel, and Google Sheets
Comfortable learning new technology platforms; Monday.com preferred
High school diploma or equivalent required
Must live in the New England Section
Must be able to work some flexible hours, including evenings and weekends
Must be able to travel to the Westborough, MA office at least once a week
Good math skills and high attention to detail

Benefits

Comp & perks

Paid Sick Leave
Training and development opportunities
Flexible, hybrid work model
Company laptop provided
Access to discounted tennis equipment
Access to tickets to premier tennis events