(USTA) United States Tennis Association

Digital Marketing

• Design digital graphics, social media assets, event signage, promotional flyers, and print collateral
• Monitor and filter the USTA National Asset Library and retrieve relevant collateral
• Serve as the central intake liaison for custom design requests sent to USTA National
• Ensure local creative meets brand compliance guidelines
• Coordinate co-branding requests with National shared services
• Incorporate diverse communities and underrepresented markets into visual marketing collateral
• Collaborate with the Media & Communications Manager to develop campaign ideas and monitor social media trends
• Produce organic content across digital platforms
• Build, launch, and manage targeted paid social media campaigns
• Perform website updates, page builds, and calendar maintenance in AEM/WordPress
• Assemble and format monthly digital newsletters, promotional blasts, and community announcements
• Track web, social, and email campaign KPIs
• Deliver engagement reporting to optimize channel tactics
• Support on-site marketing logistics, collateral deliveries, photography, and short-form video capture at regional events and tournaments
• Process and log departmental marketing invoices for timely vendor and print supplier payments
• Report to the Director of Marketing and work with the Media & Communications Manager, Events & Partnerships Manager, and other departments

Digital Marketing Coordinator

Operations

• Support day-to-day Finance, HR, and Operations activities for the USTA New England team
• Process invoices, staff and volunteer expense reimbursements, vendor paperwork, and program registration payments
• Perform financial data entry and support general ledger and monthly closing processes
• Monitor financial data and assist with routine financial activities and reconciliations
• Collect and organize documentation for annual audits, payroll registers, journal entry backups, and year-end accruals
• Coordinate independent contractor paperwork and background checks
• Coordinate recruitment logistics, job requisitions, applicant screening paperwork, and interview scheduling
• Manage onboarding for new hires, coaches, and volunteers, including background checks, Safe Play compliance, and digital onboarding portals
• Maintain secure digital personnel and medical records according to retention policies
• Track employee PTO, sick time, parental leave, and required training completion
• Assist with offboarding, equipment recovery, record updates, and digital access revocation
• Help digitize paper-based internal forms and workflows
• Coordinate virtual and in-person meeting logistics
• Support staff technology needs, including computer and software purchases
• Manage organizational inboxes, physical mail, and office/event supply orders
• Report to the Operations Manager and collaborate with other departments, USTA National, and volunteers

Digital Marketing Coordinator

Part-Time Operations Assistant