Customer Success Manager

UVeye

. Train and educate customers on effectively utilizing UVeye and integrating the system into current processes .

Posted 9/22/2026full-timeUnited StatesMid-LevelSenior💰 $85,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Success and Account Management within the Automotive SaaS sector, with a strong focus on building client relationships and delivering value through effective training and integration of software solutions. Proven ability to analyze performance metrics and manage multiple accounts while adapting to fast-paced environments.

Highest-signal resume keywords

Customer Success ManagementAccount ManagementAutomotive SaaS ExperienceClient Relationship BuildingPerformance Metrics Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer SuccessPerformance Metrics AnalysisROI DeliverySoftware IntegrationProject ManagementData AnalysisCRM PlatformsDealership OperationsTraining and Education

Soft Skills

Relationship BuildingOrganizational SkillsAttention to DetailCommercial SavvyAdaptability

Tools & Technologies

DashboardsAnalytics ToolsCRM Platforms

Industry Keywords

AutomotiveDealership OperationsCustomer ValueOn-Site WorkPersonal Protective Equipment (PPE)

About the role

Key responsibilities & impact

Train and educate customers on effectively utilizing UVeye and integrating the system into current processes
Deliver ROI and value for customers while consulting on their business use of UVeye
Build strong client relationships and create UVeye champions
Identify business goals, pain points, and opportunities for greater customer value
Analyze account statistics, engagement, and performance metrics to drive customer performance
Manage multiple client relationships simultaneously
Identify and manage opportunities to organically grow client portfolios through additional solutions and tools
Perform regular on-site work within dealership environments
Travel approximately 50% across assigned territories

Requirements

What you’ll need

3+ years of experience in a Customer Success, Account Manager or similar role in Automotive SaaS
3+ years of experience working within a dealership, with firsthand exposure to daily fixed and variable operations
Proven experience managing multiple accounts and projects
Ability to build rapport and maintain customer relationships
Ability to work in a hyper-fast paced and ever changing environment
Superior organization and prioritization skills and focused attention to detail
Commercial savvy
General knowledge of software, dashboards, analytics, and CRM platforms
General understanding of the automotive space is an advantage
Ability to travel extensively covering Albany, NH, ME, RI, CT, MA, and VT
Ability to perform regular on-site work in dealership environments
Ability to travel approximately 50%
Ability to work in varying environmental conditions including heat, cold, rain, and other outdoor elements
Ability to use personal protective equipment (PPE) when required by site protocols

Benefits

Comp & perks

Competitive Medical, Dental, Vision
Company 401k Match
20 PTO days
Company paid holidays
Career growth as we scale across the US
Bonus eligibility
Career growth opportunities
Equal opportunity employment