UVeye

Field Engineer

• Lead and execute on-site installations of UVeye’s automated vehicle inspection systems
• Direct third-party contractors and ensure projects meet engineering specifications, timelines, safety requirements, and quality standards
• Install, configure, calibrate, and validate systems across electrical, mechanical, networking, and civil components
• Diagnose and resolve hardware, software, networking, and integration issues in the field
• Perform preventive maintenance and emergency service activities
• Maintain safety standards, identify hazards, and enforce safe working practices
• Review site layouts, engineering drawings, and technical documentation using AutoCAD or similar tools
• Identify and escalate discrepancies between planned and actual site conditions
• Serve as the primary technical point of contact during field activities
• Communicate with customers, manage expectations, and deliver a professional customer experience
• Maintain accurate installation and service documentation
• Escalate complex issues to Engineering, R&D, and Operations
• Provide field insights supporting continuous improvement
• Manage time and expenses according to company guidelines

Field Service Engineer

Customer Success Manager

• Train and educate customers on effectively utilizing UVeye and integrating the system into current processes
• Deliver ROI and value for customers while consulting on their business use of UVeye
• Build strong client relationships and create UVeye champions
• Identify business goals, pain points, and opportunities for greater customer value
• Analyze account statistics, engagement, and performance metrics to drive customer performance
• Manage multiple client relationships simultaneously
• Identify and manage opportunities to organically grow client portfolios through additional solutions and tools
• Perform regular on-site work within dealership environments
• Travel approximately 50% across assigned territories

• Train and educate customers on effectively using UVeye and integrating the system into current processes
• Deliver ROI and value for customers by consulting on their business and leveraging UVeye
• Build strong client relationships and create UVeye champions
• Identify business goals, pain points, and opportunities for additional value
• Analyze account statistics, engagement, and performance metrics to drive customer performance
• Manage multiple client relationships simultaneously
• Identify and manage opportunities to grow client portfolios with additional solutions and tools
• Perform regular onsite work within dealership environments

• Train and educate customers on effectively utilizing UVeye and integrating the system into current processes
• Deliver ROI and value for customers while consulting on their businesses and leveraging UVeye
• Build strong client relationships and create UVeye champions
• Identify business goals, pain points, and opportunities where UVeye can deliver greater value
• Analyze account statistics, engagement, and performance metrics to drive customer performance
• Manage multiple client relationships simultaneously
• Identify and manage opportunities to organically grow client portfolios through additional solutions and tools
• Perform regular on-site work within dealership environments
• Move throughout dealership service lanes, inspection areas, showrooms, and outdoor lots as needed