Customer Success Manager

UVeye

. Train and educate customers on effectively using UVeye and integrating the system into current processes .

Posted 9/22/2026full-timeUnited StatesMid-LevelSenior💰 $85,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Success and Account Management within the Automotive SaaS industry, with a strong focus on building client relationships and delivering value through effective training and integration of software solutions. Proven ability to analyze performance metrics and manage multiple accounts while adapting to a fast-paced environment.

Highest-signal resume keywords

Customer Success ManagementAccount ManagementAutomotive SaaS ExperienceClient Relationship BuildingPerformance Metrics Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementPerformance Metrics AnalysisCustomer TrainingROI ConsultingSoftware IntegrationCRM PlatformsDashboardsAnalytics

Soft Skills

Strong Client RelationshipsOrganization SkillsAttention to DetailCommercial SavvyAdaptability

Industry Keywords

Automotive IndustryDealership OperationsFixed OperationsVariable OperationsOnsite WorkPPE UsageTravel Requirements

About the role

Key responsibilities & impact

Train and educate customers on effectively using UVeye and integrating the system into current processes
Deliver ROI and value for customers by consulting on their business and leveraging UVeye
Build strong client relationships and create UVeye champions
Identify business goals, pain points, and opportunities for additional value
Analyze account statistics, engagement, and performance metrics to drive customer performance
Manage multiple client relationships simultaneously
Identify and manage opportunities to grow client portfolios with additional solutions and tools
Perform regular onsite work within dealership environments

Requirements

What you’ll need

3+ years of experience in a Customer Success, Account Manager or similar role in Automotive SaaS
3+ years of experience working within a dealership, with firsthand exposure to daily fixed and variable operations
Proven experience managing multiple accounts and projects
Ability to build rapport and strong client relationships
Ability to work in a hyper-fast-paced and ever-changing environment
Superior organization and prioritization skills, with focused attention to detail
Commercial savvy
General knowledge of software, dashboards, analytics, and CRM platforms
General understanding of the automotive space is an advantage
Ability to travel extensively covering Albany, NH, ME, RI, CT, MA, and VT
Ability to perform regular onsite work in dealership environments and approximately 50% travel
Ability to work in varying environmental conditions and use PPE when required

Benefits

Comp & perks

Competitive Medical, Dental, Vision
Company 401k Match
20 PTO days
Company paid holidays
Career growth as we scale across the US
Bonus eligibility
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions