Vertical Operations Manager – West

UVeye

. Ensure successful execution of delivery, installation, and lifecycle service activities within assigned Fleet, Rental, or Dealership verticals .

Posted 10/4/2026full-timeRemote • Nevada • United StatesMid-LevelSenior💰 $110,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing field operations and service delivery, ensuring compliance with SLAs and operational metrics while leading cross-functional teams. Proficient in capacity planning, resource allocation, and vendor management within the automotive and rental industries.

Highest-signal resume keywords

Field Operations LeadershipService Delivery ManagementCapacity PlanningVendor ManagementOperational Performance Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Service Management (FSM)Resource AllocationOperational ForecastingSLA ComplianceKPI AnalysisHigh-Volume DeploymentInstallation ManagementData-Driven Problem SolvingProject ManagementTechnical Readiness

Soft Skills

Excellent CommunicationStakeholder ManagementEscalation ManagementAnalytical SkillsTeam Leadership

Tools & Technologies

ERP SystemsCRM Systems

Certifications & Qualifications

PMPLean Six Sigma

Industry Keywords

AutomotiveFleet ManagementRental ServicesDealership OperationsService Operations

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Ensure successful execution of delivery, installation, and lifecycle service activities within assigned Fleet, Rental, or Dealership verticals
Deliver installations on time, maintain SLA compliance, scale delivery capacity, and achieve target costs
Oversee planning, resource allocation, safety compliance, and quality for installations and maintenance activities
Meet installation targets of 2 days for Rental/Dealership installations and 4 days for Fleet installations
Ensure maintenance support visits have a clear scope of work and are completed on time with a first-time-right approach
Act as the operational counterpart to Sales and Implementation teams
Confirm feasibility of sales commitments, identify risks, and translate commitments into executable operational plans
Manage Field Service Engineers and Service Operations Coordinators
Achieve 80% utilization, ensure technical readiness, and develop productive capacity planning
Manage installation partners and contractors
Monitor and evaluate vendor performance across cost, quality, and execution
Proactively achieve operational metrics including on-time delivery, first-time fix rates, and target cost per install
Implement proactive corrective actions

Requirements

What you’ll need

5+ years of experience leading field operations, service delivery, or technical operations teams
Experience managing distributed Field Service Engineers (FSEs) or technical field teams
Experience in the automotive, fleet, rental, dealership, or a similar operational environment
Proven ability to lead cross-functional initiatives across Sales, Customer Success, Implementation, and Operations
Experience with capacity planning, resource allocation, and operational forecasting
Strong understanding of SLAs, KPIs, and operational performance metrics
Experience managing high-volume deployment, installation, or field service projects
Experience managing third-party vendors, contractors, and installation partners
Proficiency with ERP, CRM, or Field Service Management (FSM) systems
Strong analytical and data-driven problem-solving skills with the ability to make operational decisions using metrics
Excellent communication, stakeholder management, and escalation management skills
Travel to on-site locations based on business flow
Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred
PMP, Lean Six Sigma, or other project management certifications are a plus
Ability to work in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments
Ability to perform occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching
Ability to work in varying environmental conditions and use personal protective equipment (PPE) when appropriate

Benefits

Comp & perks

Competitive Medical, Dental, Vision
Company 401k Match
20 PTO days
Company paid holidays
Career growth as we scale across the US
Bonus eligibility
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions