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Sales Progressor
VA Central. Manage property sales from sale agreed through to exchange and completion .
Tech Stack
Tools & technologiesVoIP
About the role
Key responsibilities & impact- Manage property sales from sale agreed through to exchange and completion
- Liaise with clients regularly and provide clear, proactive updates on sale progress
- Maintain communication with solicitors, conveyancers, mortgage advisors, buyers, sellers and other estate agents within the chain
- Ensure all parties are aware of key milestones, outstanding actions and required timescales
- Chase outstanding documentation, enquiries, mortgage updates, searches and other transaction information
- Identify potential delays or issues within the chain and escalate them when necessary
- Maintain accurate and up-to-date records throughout the sales progression process
- Update and maintain the sales progression platform and CRM
- Use Alto to manage and update property and transaction information
- Provide exceptional customer service throughout the transaction
- Build strong working relationships with internal teams and external stakeholders
- Support the wider team with relevant administrative and telephone duties when required
Requirements
What you’ll need- Previous experience in sales progression, estate agency, conveyancing or a closely related property role
- Experience using Alto is highly desirable
- Previous experience within the UK property market is preferred
- Strong understanding of the property sales process from sale agreed through to completion
- Confident communicating with solicitors, mortgage advisors, estate agents, buyers and sellers
- Excellent telephone and written communication skills
- Strong organisational and time-management skills
- Comfortable managing a busy pipeline and multiple transactions simultaneously
- Proactive approach to chasing, problem-solving and keeping transactions moving
- Excellent attention to detail and record-keeping
- Confident working independently while remaining closely connected to the wider team
- Own computer or laptop
- ADSL/FIBRE internet line
- Headphones for use with the VOIP phone system
- Anti-virus installed
- UPS/Back-up Battery for load shedding - NON-NEGOTIABLE
Benefits
Comp & perks- Remote work arrangement
- UK working hours (Monday to Friday, between 9am and 6pm UK Time)
- Own computer or laptop requirement
- ADSL/FIBRE internet line
- Headphones for use with VOIP phone system
- Anti-virus installed
- UPS/Back-up Battery for load shedding