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VA Desk

Executive, Business Operations Virtual Assistant

VA Desk

. Manage and triage the executive's inbox at least twice daily .

Posted 11/3/2026full-timeRemote • PhilippinesMid-LevelSenior💰 ₱50,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing executive schedules, communications, and confidential information while utilizing AI tools for efficiency. Proven ability to coordinate events and marketing efforts, ensuring operational continuity and client relationship management.

Highest-signal resume keywords
Executive Support ExperienceMicrosoft 365 ProficiencyAI Tool UtilizationEvent CoordinationConfidential Information Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Calendar ManagementInbox ManagementEvent CoordinationDrafting and SummarizationSOP Writing
Soft Skills
Highly OrganizedSound JudgmentCalm Under PressureAnticipates NeedsExcellent Communication
Tools & Technologies
Microsoft OutlookMicrosoft TeamsMicrosoft OneDriveMicrosoft SharePointClaudeChatGPT
Industry Keywords
Professional ServicesIT ServicesMarketing AgencyPodcast ProductionMSP

About the role

Key responsibilities & impact
  • Manage and triage the executive's inbox at least twice daily
  • Draft replies in the Client's voice and send approved routine replies
  • Organize the executive's calendar, daily priorities, focus blocks, appointments, travel time, and meeting buffers
  • Prepare morning briefs, end-of-day summaries, and weekly planning reviews
  • Prepare briefing materials and agendas for internal, client, and vendor meetings
  • Track meeting action items, communicate decisions, follow up with owners, and monitor commitments through completion
  • Research and coordinate speaking opportunities, industry association events, networking activities, and customer events
  • Manage event submissions, registrations, speaker materials, travel bookings, deadlines, invitations, RSVPs, vendors, and follow-ups
  • Assist with AI-supported blog, social media, podcast promotion, and email marketing workflows
  • Coordinate with the external marketing agency and route drafts for executive approval
  • Support the “Off the Stack” podcast through guest outreach, scheduling, and briefing notes
  • Use AI tools for drafting, summarization, meeting preparation, and recurring administrative tasks, while reviewing outputs for accuracy and tone
  • Identify repetitive workflows and recommend automation opportunities
  • Maintain client milestone calendars and prepare check-ins, follow-ups, thank-you messages, digital gifts, and e-cards
  • Keep client contact records current and coordinate physical correspondence with the local team
  • Track expenses, collect receipts, submit expense reports, and manage subscriptions and renewals
  • Organize files, SOPs, and shared folders; write and update SOPs
  • Manage personal appointments, family commitments, online errands, bookings, renewals, orders, and reservations
  • Handle confidential business, client, financial, and personal information according to security and data-handling requirements
  • Protect the founder's time and attention while maintaining client relationships and operational continuity

Requirements

What you’ll need
  • 3+ years supporting a founder, CEO, or senior executive, ideally a US-based one
  • Comfortable using AI tools such as Claude or ChatGPT every day, with examples of how you used them to save time
  • Excellent written and spoken English, with the ability to match someone else's voice
  • Experience managing a busy inbox and calendar in Microsoft 365
  • Highly organized, with a track record of following up until things close
  • Sound judgment on what needs Client's attention and what does not
  • Proven discretion with confidential business and personal information
  • Able to work US Eastern time business hours
  • Reliable internet and a quiet, private workspace
  • Experience in an MSP, IT services, or professional services firm (nice to have)
  • Experience coordinating events remotely with venues and vendors (nice to have)
  • Experience working with a marketing agency or outside vendors (nice to have)
  • Background supporting marketing or podcast production (nice to have)
  • Anticipates needs instead of waiting to be asked
  • Comfortable making decisions and owning the result
  • Curious about new tools and quick to try them
  • Calm under pressure when priorities shift mid-day
  • Microsoft 365, including Outlook, Teams, OneDrive, and SharePoint
  • Claude and other AI assistants
  • Reliable internet and private workspace

Benefits

Comp & perks
  • Training provided on tools not previously used
  • Remote work setup
  • Full-time dedicated support role
  • Ongoing support from the recruiting company
  • Use of AI tools and automation workflows to improve productivity