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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales capabilities with a focus on objection handling and closing techniques, while maintaining compliance and delivering exceptional customer service. Proficient in CRM systems and adept at multitasking in a fast-paced environment.
Highest-signal resume keywords
Sales ExperienceObjection HandlingClosing SkillsCRM ProficiencyCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesCRM ProficiencyPayment ProcessingPackage ActivationTour Scheduling
Soft Skills
Effective CommunicationOrganizational SkillsProblem SolvingRapport BuildingMultitasking
Certifications & Qualifications
High School Diploma
Industry Keywords
Vacation PackagesTimeshare SalesHospitality SalesCompliance StandardsCall Center Experience
About the role
Key responsibilities & impact- Handle inbound and outbound sales calls to promote vacation packages
- Qualify customers based on company and tour requirements
- Present package offers, overcome objections, and close sales
- Process payments, activate packages, and schedule tours/travel dates
- Provide accurate disclosures and maintain compliance standards
- Update CRM records and document customer interactions
- Deliver excellent customer service and maintain professional communication
- Achieve sales, conversion, quality, and productivity goals
- Collaborate with Verification, Credit, Reservations, and QA teams as needed
Requirements
What you’ll need- High school diploma or equivalent required
- Previous sales or call center experience preferred
- Timeshare or hospitality sales experience is a plus
- Ability to multitask in a fast-paced environment
- Intermediate to Advanced computer and CRM proficiency
- Strong objection-handling and closing skills
- Ability to adapt quickly to technical platforms or new learning systems
- Ability to effectively establish rapport, solve practical problems, and handle concrete variables
- Clear and effective communication skills
- Strong organizational abilities to adapt to shifting priorities in a fast-paced setting
- Ability to communicate effectively with diverse customers through telephone and personal contact
Benefits
Comp & perks- Commission
- Dynamic, non-exempt team environment
- Opportunity to influence owner satisfaction and the guest journey
- Use of modern tools to document communications and streamline the guest journey
