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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer engagement capabilities, with a focus on objection handling and rapport building in the vacation ownership sector. Proficient in utilizing technology and CRM platforms to enhance customer interactions and drive sales.
Highest-signal resume keywords
Sales ExperienceObjection HandlingCustomer EngagementCRM PlatformsInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesOutbound MarketingCall Center ExperienceVacation SalesLead Management
Soft Skills
Active ListeningOrganizational AbilitiesAdaptabilityRapport BuildingProblem Solving
Tools & Technologies
Dialer SystemsLead Management SoftwareCRM Platforms
Industry Keywords
Timeshare SalesHospitality Sales
About the role
Key responsibilities & impact- Serve as the primary point of contact for owners and potential new customers
- Drive sales and customer engagement through inbound and outbound phone interactions
- Encourage owners and potential customers to schedule vacations
- Overcome objections to secure package payments
- Operate dialer systems, lead management software, and CRM platforms
- Accurately document customer interactions and agreements
- Establish professional rapport and build excitement and confidence in the virtual process and vacation ownership experience
- Support Initial Contact Person, Activations Agent, Travel Coordinator, and Tour Confirmer functions
Requirements
What you’ll need- Previous sales, customer service, outbound marketing, vacation sales, or call center experience preferred
- Strong objection-handling and phone-based closing skills
- Persistence to overcome objections and secure sales
- Exceptional interpersonal communication and active listening skills
- Ability to establish rapport and present information clearly
- Ability to identify customer needs, evaluate information, and solve practical problems
- Organizational abilities and adaptability in a fast-paced setting
- Experience in timeshare or hospitality sales is a plus
- Tech-savvy; familiarity with dialer systems, lead management software, and CRM platforms
Benefits
Comp & perks- Commissions
- Ongoing sales training and coaching sessions
- Work from home
- Competitive compensation structure
- Autonomy to work independently and collaboratively