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Sales Operations Specialist
Valin Corporation. Act as the leading internal Microsoft Dynamics solutions architect .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft Dynamics 365 solutions architecture, project management, and CRM customizations. Capable of providing technical guidance, developing training materials, and facilitating discussions to enhance Dynamics adoption and utilization.
Highest-signal resume keywords
Microsoft Dynamics 365 Solutions ArchitectureCRM Customizations and ImplementationsMicrosoft Certified ProfessionalMicrosoft 365 Applications ProficiencyProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Dynamics 365 Module MaintenanceCRM Forms ConfigurationWorkflows DevelopmentSQL ServerJavaScript.NETXRM ToolboxJSONFetchXMLCRM API
Soft Skills
LeadershipCommunicationFacilitation
Tools & Technologies
Microsoft OfficeMicrosoft TeamsSharePointPower BIAzure
Certifications & Qualifications
Microsoft Certified ProfessionalMB-900PL-900PL-600MB-210MB-220MB-230
Industry Keywords
Database ManagementBusiness AdministrationCRMIntegration SupportSales Force Activity Metrics
Tech Stack
Tools & technologiesAzureCloudJavaScriptSOAPSQL.NET
About the role
Key responsibilities & impact- Act as the leading internal Microsoft Dynamics solutions architect
- Gather requirements and provide design guidance and implementation for small- to mid-size Dynamics 365 project features
- Facilitate discussions with business and technical leaders to extract requirements and implement customizations or integrations
- Provide Dynamics 365 module maintenance, development, staging and production troubleshooting, and integration support
- Monitor and report Dynamics platform resource consumption and trends
- Schedule software and cloud enhancement upgrades with third-party vendors as needed
- Develop and document Dynamics database architecture for recovery, including workflows, automation triggers, dependencies, and integrations
- Provide leadership and technical guidance to improve Dynamics adoption and utilization
- Develop training materials and deliver technical documentation, work instructions, web-based training, and product demonstrations
- Gather and report sales force activity metrics for the Vice President of Sales
Requirements
What you’ll need- Associate Degree required; Bachelor’s Degree preferred in Database Management, Business Administration or related discipline
- 3-5 years successfully project managing CRM customizations and implementations
- Microsoft Certified Professional or one of the listed Microsoft 365 certifications: MB-900, PL-900, PL-600, MB-210, MB-220, or MB-230
- Experience building and configuring CRM forms, views, dashboards, and workflows
- Proficiency in Microsoft 365 applications, including Office, Teams, SharePoint, Power BI, and Azure
- Understanding of CRM API, REST/ODATA, and SOAP endpoints desired but not required
- Experience with .NET, SQL Server, JavaScript, and C# desired but not required
- Experience with XRM Toolbox, JSON, and FetchXML
- Ability to lift 10 lbs
- Ability to sit at a desk for extended periods
- Ability to travel 25% as needed for training/deployment support
Benefits
Comp & perks- Collaborative, respectful, and inviting workplace culture
- Open communication and mutual support
- Training and professional development through technical documents, work instructions, web-based trainings, and product demonstrations
- Equal Opportunity Employer/Vet/Disabled