Cash Applications Manager

Vallen USA

. Provide strategic leadership for a team of cash application associates, ensuring alignment of priorities, workload distribution, performance expectations, and service delivery .

Posted 11/9/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cash application operations, including unapplied cash management and payment reconciliation, while driving process improvements and operational efficiencies through automation and technology solutions. Strong leadership capabilities in managing high-performing teams and collaborating across departments to enhance cash flow performance and service delivery.

Highest-signal resume keywords

Cash Application ManagementLeadership ExperienceProcess ImprovementAnalytical SkillsMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivablePayment ReconciliationCash ManagementRoot Cause AnalysisWorkflow OptimizationPerformance Metrics DevelopmentFinancial ControlsAutomation PlatformsBanking TransactionsElectronic Payments

Soft Skills

Communication SkillsStakeholder ManagementCoachingProblem-SolvingCollaboration

Tools & Technologies

BilltrustHighRadiusGetPaidERP SystemsReporting Tools

Industry Keywords

Cash Application OperationsService DeliveryOperational EfficiencyComplianceFinancial Objectives

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Provide strategic leadership for a team of cash application associates, ensuring alignment of priorities, workload distribution, performance expectations, and service delivery
Own end-to-end cash application operations, ensuring customer payments are applied accurately, timely, and in compliance with established controls and procedures
Drive unapplied cash reduction through proactive monitoring, aging management, root cause analysis, and targeted resolution plans
Develop and deliver executive reporting and operational analytics covering cash trends, performance metrics, risks, and business opportunities
Lead continuous improvement initiatives focused on automation, process optimization, standardization, and operational efficiency
Partner with Credit, Collections, Sales, Finance, Operations, and Banking partners to resolve complex payment issues and improve cash flow performance
Build accountability and employee development through coaching, performance management, talent development, and succession planning
Assess departmental capacity, workload, and resource utilization to ensure appropriate staffing, balanced work assignments, and scalable operations
Serve as primary escalation and decision-making authority for complex cash application matters
Lead departmental change initiatives, including process transformations, system enhancements, organizational changes, and new business requirements
Participate in strategic planning and contribute to financial and operational objectives
Solicit internal and external stakeholder feedback to improve departmental service levels and commitments
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent combination of education and relevant experience
7+ years of progressive Accounts Receivable or Cash Application experience, including responsibility for cash application, banking transactions, unapplied cash management, and payment reconciliation
5+ years of leadership experience, with demonstrated success managing, coaching, and developing high-performing teams, including remote or offshore resources
3+ years of progressive experience leveraging Cash Application automation platform (e.g., Billtrust, HighRadius, GetPaid, or equivalent), with a proven track record of driving efficiency, improving cash posting accuracy, and optimizing Accounts Receivable processes through technology-enabled solutions
Strong analytical and problem-solving skills, with the ability to perform root cause analysis, interpret complex data, identify trends, and develop actionable solutions
Demonstrated experience driving process improvements and operational efficiencies, including workflow optimization, automation initiatives, and implementation of internal controls
Proficiency in Microsoft Excel and reporting tools, with the ability to develop performance metrics, executive reporting, and business insights
Strong communication and stakeholder management skills, with the ability to influence outcomes, present findings to senior leadership, and collaborate effectively across Finance, Sales, Customer Service, Credit, and Operations
Knowledge of cash management, banking operations, lockbox processing, electronic payments, ERP systems, and accounting principles, with a strong focus on accuracy, compliance, and financial controls
Must be able to remain in a stationary position 50% of the time and perform repetitive keyboarding activities
May be required to lift and/or move up to 10 pounds frequently and up to 25 pounds occasionally
May be required to handle hazardous materials and wear protective equipment

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
Employee Assistance Program
Employee Resource Groups for networking and team building
Tuition Reimbursement Program
Employee Referral Program
Safety shoe and safety glasses reimbursement (based on position)
Employee discounts through BenefitHub
Advancement opportunities