Operations Admin Coordinator I

Vallen USA

. Produce and maintain daily, weekly, monthly, and ad-hoc reports, including Shipped Not Billed, APP220, Void Order Register, TPS, and Cognos/BI reports .

Posted 11/9/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced proficiency in Microsoft Office Suite and strong organizational skills to manage reports, customer service, and administrative tasks effectively. Capable of executing tasks with minimal supervision while ensuring compliance with standard operating procedures and contributing to site performance metrics.

Highest-signal resume keywords

Advanced Proficiency In Microsoft Office SuiteCustomer Service SkillsAttention To DetailDecision-Making AbilityKnowledge Of Standard Operating Procedures

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Report ProductionAccounts Payable AdministrationCredit And Rebilling ProceduresData EntryInvoice Dispute ResolutionP&L SupportMathematical AptitudeRecord MaintenanceKPI AchievementCompliance Support

Soft Skills

Strong Organizational SkillsTime Management SkillsProfessional PresenceObservant And Anticipatory SkillsCollaboration Skills

Tools & Technologies

CognosBI Reporting ToolsVallen’s Systems Of Record

Industry Keywords

Customer Order ProcessHazardous Materials HandlingStandard Operating ProceduresQuality Initiatives

Tech Stack

Tools & technologies

Cognos

About the role

Key responsibilities & impact

Produce and maintain daily, weekly, monthly, and ad-hoc reports, including Shipped Not Billed, APP220, Void Order Register, TPS, and Cognos/BI reports
Assist with accounts payable administration and resolve non-conformance issues
Perform general office administration and cover absent Customer Service Representatives or other positions as needed
Train and assist CSRs with credit and rebilling procedures
Assist site management with P&L and expense support
Process credits and returns
Contribute to site compliance and KPI achievement
Participate in company quality initiatives and comply with Standard Operating Procedures
Research and help resolve invoice disputes, credits, and rebills
Set up customer and vendor accounts, billing codes, and other data elements in Vallen’s systems of record
Maintain accurate records and files
Support the customer order process and coordinate with vendors, sales staff, customer service, billing, warehouses, and shippers
Assist with shipment arrangements
Provide ad-hoc support to site leadership
Record attendance and assist with submitting timekeeping data
Escalate issues timely and collaborate with staff and leadership to ensure customer satisfaction
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED coupled with 1 year of related experience and/or training; or equivalent combination of education and experience
Advanced proficiency and accuracy in Microsoft Office suite
Strong decision-making ability and ability to execute tasks with minimal supervision
Strong attention to detail, organization, and time management skills
Observant and able to anticipate needs and requirements
Professional presence to interact with all levels within the organization, vendors, and customers
Basic mathematical aptitude, including calculating percentages, discounts, taxes, and margins
Ability to understand and apply written, oral, video, and diagram instructions
Ability to follow standard operating procedures
Strong organizational, planning, and customer service skills
Aptitude to learn company products and services
Occasional evening and weekend work may be required
May be required to handle hazardous materials and wear protective equipment

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
Employee Assistance Program
Employee Resource Groups for networking and team building
Tuition Reimbursement Program
Employee Referral Program
Safety shoe and safety glasses reimbursement (based on position)
Employee discounts through BenefitHub
Advancement opportunities