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Valmet

Senior Specialist, Sales Order Management

Valmet

. Review customer purchase orders against quotations, contracts, and technical specifications, and enter orders into the ERP system .

Posted 11/3/2026full-timeVadodara • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order management processes, including order execution, invoicing, and customer documentation management, while effectively coordinating with cross-functional teams to ensure timely delivery and compliance. Proficient in utilizing ERP and CRM systems to maintain data accuracy and support continuous improvement initiatives.

Highest-signal resume keywords
Order ManagementERP SystemsSalesforceCustomer Order ManagementIndustrial Valves

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ProcessingInvoicingDispatch CoordinationExport DocumentationOrder AcknowledgementsProforma InvoicesSupply Chain ProcessesTechnical SpecificationsData AccuracyKPI Monitoring
Soft Skills
Problem SolvingCommunicationPrioritizationResponsivenessContinuous Improvement
Tools & Technologies
ERP SystemsCRM SystemsSalesforceCPQM3
Industry Keywords
Industrial ManufacturingOrder LifecycleCustomer ServiceApplication EngineeringSales Operations

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Review customer purchase orders against quotations, contracts, and technical specifications, and enter orders into the ERP system
  • Validate commercial and technical order requirements and resolve discrepancies before order entry
  • Prepare and issue Order Acknowledgements, Proforma Invoices, and other order-related documentation
  • Manage and monitor the complete order lifecycle from order entry to invoicing and shipment
  • Serve as the primary customer contact for order status, delivery commitments, documentation, and inquiries
  • Coordinate with Sales, Production, Planning, Procurement, Engineering, Quality, Dispatch, and Logistics teams
  • Track manufacturing and procurement schedules, identify risks, and communicate status updates and revised commitments
  • Prepare and distribute periodic Order Status Reports
  • Resolve issues involving order changes, returns, short shipments, incorrect deliveries, warranty claims, and escalations
  • Maintain accurate order records and customer communications for traceability, compliance, and audit readiness
  • Monitor KPIs including On-Time Delivery, order backlog, lead time adherence, and customer response times
  • Prioritize urgent, critical, project-based, and shutdown orders
  • Coordinate customer visits, delivery expediting, inspections, and Factory Acceptance Tests
  • Support continuous improvement in Order Management processes, systems, and workflows
  • Use ERP and CRM systems to maintain data accuracy and support order processing and reporting

Requirements

What you’ll need
  • 4-6 years of experience in Application Engineering, Customer Service, Supply Chain, or Sales Operations within the industrial manufacturing sector
  • Strong understanding of industrial valves, order execution processes, and customer order management
  • Minimum 2-3 years of hands-on experience with Salesforce, CPQ, and ERP systems; M3 preferred or equivalent ERP platforms
  • Working knowledge of order processing, invoicing, dispatch coordination, export documentation, and supply chain processes
  • Experience with Order Acknowledgements (OA), Proforma Invoices (PFI), and customer documentation management
  • Ability to manage multiple priorities while maintaining accuracy, responsiveness, and visibility across the order lifecycle
  • Ability to identify issues early, take corrective actions, and contribute to continuous improvement
  • Alignment with Valmet’s Leadership Principles

Benefits

Comp & perks
  • Professional growth and continuous learning opportunities
  • Modern tools
  • Development opportunities
  • Collaborative and dynamic work environment
  • Respectful and inclusive workplace
  • Opportunity to contribute directly to business success