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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in industrial automation, instrumentation, and control systems, with a strong focus on customer support and relationship management. Proficient in diagnosing and maintaining complex systems while ensuring compliance with regulatory standards.
Highest-signal resume keywords
HNC/HND Or Higher Qualification In Electrical EngineeringExperience With DCS, PLC, SCADA, HMI SystemsAbility To Diagnose And Repair Automation SystemsExperience With Valmet DNA DCS And QCS SystemsExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Industrial AutomationInstrumentationControl SystemsTechnical DocumentationSystem MaintenanceTroubleshootingProject DocumentationService RecordsElectrical Systems DiagnosisProcess Improvement
Soft Skills
Strong Planning SkillsOrganizational SkillsRelationship BuildingTeam CollaborationAutonomous Work
Tools & Technologies
Valmet SolutionsOnline AnalyzersOffline AnalyzersHIMA Safety Instrumented Systems
Industry Keywords
Pulp And PaperEnergyWastewaterMineralsMarine
About the role
Key responsibilities & impact- Deliver automation service projects and support activities for Valmet's installed customer base across the UK and Ireland
- Provide routine and on-demand customer support, including software development, system maintenance, inspections, diagnostics, troubleshooting, and technical documentation
- Maintain, repair, and optimize industrial automation, instrumentation, and control systems
- Participate in an out-of-hours on-call support rota, providing emergency technical assistance when required
- Support project execution, upgrades, maintenance shutdowns, and breakdown services across multiple industrial sectors
- Identify opportunities to improve customer processes and recommend appropriate Valmet solutions, products, and services
- Ensure all work is performed in accordance with regulatory requirements and Valmet's health, safety, and environmental standards
- Build and maintain strong relationships with customers while representing Valmet professionally
- Report to the Area Service Manager
- Support customers across the UK and Ireland in industries including pulp and paper, energy, wastewater, minerals, and marine
Requirements
What you’ll need- HNC/HND or higher qualification in Electrical, Automation, Instrumentation, Control, or a related Engineering discipline
- Experience working with industrial automation systems such as DCS, PLC, SCADA, HMI, or safety systems
- Ability to diagnose, maintain, and repair electrical, instrumentation, and automation systems
- Strong planning and organizational skills with the ability to independently manage service and project activities
- Excellent communication skills with the ability to build effective relationships with customers and colleagues at all levels
- Ability to work autonomously while contributing positively as part of a wider customer support team
- Experience producing accurate technical reports, project documentation, and service records
- Willingness to travel throughout the UK and occasionally within Europe as required
- Fluent written and spoken English
- Experience with Valmet DNA DCS and/or QCS systems
- Experience working with online and offline analyzers
- Experience with HIMA Safety Instrumented Systems
- A Bachelor's degree in a relevant Engineering discipline
- Experience identifying business opportunities and developing customer relationships within industrial environments
Benefits
Comp & perks- Competitive salary and benefits package
- Overtime and on-call allowances
- Professional development opportunities
- Exposure to industry-leading automation technologies
- Flexible remote working options