Coordinator, Donor Relations Operations

Vanderbilt University Medical Center

. Execute daily stewardship activities and fulfillment .

Posted 9/30/2026full-timeNashville • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in donor relations and operations, with a strong focus on CRM data management, process optimization, and effective communication. Capable of supporting high-level executives while maintaining confidentiality and fostering collaboration across departments.

Highest-signal resume keywords

Donor Relations ExperienceCRM Data ManagementProject Management SkillsMicrosoft Excel ProficiencyInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AuditsProcess OptimizationBudget OperationsReport CoordinationWorkflow Documentation

Soft Skills

Excellent Interpersonal ManagementCustomer ServiceTact and PersuasionMultitaskingAdaptability

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft WordDatabase Management

Industry Keywords

Higher EducationDonor RelationsConfidentialityCross-Departmental CollaborationExecutive Support

About the role

Key responsibilities & impact

Execute daily stewardship activities and fulfillment
Coordinate donor experiences and touchpoints
Liaise with vendors and manage production logistics
Enter and maintain CRM data and records
Coordinate lists, reports, and dashboards for outreach and tracking
Conduct data audits, resolve issues, segment audiences, and maintain accurate donor profiles
Document and refine standard operating procedures and workflows
Support cross-DAR coordination and implementation of best practices
Monitor timelines, tasks, and deliverables
Apply creative problem solving to improve processes
Benchmark best practices and seek learning opportunities
Support the Executive Director with calendars and meetings
Provide tactical support for budget operations and prepare expense reports
Coordinate team logistics, scheduling, follow-ups, and constituent communications
Assist with presentations, materials, and travel needs
Maintain strict confidentiality related to sensitive donor and department information
Work cross-departmentally to support other teams and foster collaboration
Report administratively and functionally to the Senior Director of Donor Relations Operations

Requirements

What you’ll need

Bachelor’s degree, or the equivalent, is necessary
Three years of relevant donor relations or operations experience, or the equivalent, is necessary
Prefer at least three years of experience within higher education
Experience in optimizing processes and refining data in a CRM
Strong computer skills including Microsoft Excel, PowerPoint, and Word
Affinity for mastering new computer programs and database management
Demonstrated ability to work successfully with high-level executives
Excellent interpersonal management, oral and written communication, customer service, and project management skills
Confidentiality and discretion
Professional attitude, tact, persuasion, and judgement
Ability to multitask, handle crisis situations, work under pressure, work independently, take initiative, meet deadlines, and adapt to changing priorities
Flexibility to work nights and weekends when needed
Capacity to perform in an intellectually rigorous and complex academic environment

Benefits

Comp & perks

Flexible work arrangements with a goal of balancing in-office days and flexible work arrangements
Professional development opportunities
Learning and benchmarking opportunities
Vanderbilt University equal-opportunity employment protections