National Account Representative

Varsity Brands

. Manage and grow an assigned book of business through proactive relationship management and strategic account support.

Posted 10/28/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen and customer service skills while managing client relationships and account growth in the lacrosse industry. Proficient in communication, organization, and collaboration to effectively support customer needs and achieve retention goals.

Highest-signal resume keywords

Sales AcumenLacrosse ExperienceCustomer ServiceOrganizational SkillsCommunication Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementProduct KnowledgeBilling InquiriesOrder ProcessingAccount Plans Development

Soft Skills

Collaboration SkillsTime Management SkillsPersonal EffectivenessCommunication Proficiency

Tools & Technologies

Online Team StoresExpense Budgets

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Lacrosse IndustryCustomer FundraisingProduct DistributionClient RelationshipsProactive Relationship Management

About the role

Key responsibilities & impact

Manage and grow an assigned book of business through proactive relationship management and strategic account support.
Maintain consistent daily communication with customers, responding to all emails and text messages within 24 hours.
Develop and present quarterly account plans for key customers in collaboration with management to support retention and growth goals.
Communicate positive updates and challenging issues to customers professionally, transparently, and timely.
Partner with customers to create customized logo concepts and product designs aligned with brand standards and team identity.
Build and manage online team stores for customer fundraising, ordering, and product distribution.
Support accounts receivable efforts through billing inquiries and aging AR resolution.
Participate in quarterly professional development opportunities and lacrosse industry events.
Use approved expense budgets to foster and maintain client relationships.
Process bulk customer orders accurately and efficiently, targeting turnaround within 12 hours or less.
Represent LAX / BSN Sports by demonstrating company core values and the highest ethical standards.

Requirements

What you’ll need

A minimum of four years of management and/or sales experience.
A minimum of two years of industry experience.
Lacrosse experience and product knowledge.
Bachelor's Degree preferred.
Sales Acumen.
Organizational Skills.
Communication Proficiency.
Technical Capacity and Training.
Collaboration Skills.
Time Management Skills.
Personal Effectiveness/Credibility.
Customer Service.
Ability to meet physical demands including prolonged periods of sitting, standing, bending, lifting, kneeling and walking.
Some travel required.

Benefits

Comp & perks

Comprehensive Health Care Benefits
HSA Employer Contribution/ FSA Opportunities
Wellbeing Program
401(k) plan with company matching
Company paid Life, AD&D, and Short-Term Disability
Generous My Time Off & Paid Holidays
Varsity Brands Ownership Program
Employee Resource Groups
Access to Financial Coaching and member-owned Credit Union
St. Jude Partnership & Volunteer Opportunities
Employee Perks including discounts on personal apparel and equipment!