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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in Varsity All Star scoring systems and event technology platforms, alongside strong organizational, communication, and customer service skills essential for managing scoring operations and collaborating with diverse teams.
Highest-signal resume keywords
Varsity All Star Scoring SystemsMicrosoft Office SuiteGoogle Workspace ApplicationsCustomer ServiceEvent Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scoring Operations ManagementEvent Technology ProficiencyData AnalysisTraining DevelopmentProblem-Solving
Soft Skills
Organizational SkillsTime ManagementCommunication SkillsTeam CollaborationCustomer Interaction
Tools & Technologies
Microsoft ExcelGoogle FormsGoogle SheetsGoogle DocsRadio Communication
Industry Keywords
Cheer IndustryDance IndustryEvent LogisticsScoring InquiryJudge Training
About the role
Key responsibilities & impact- Oversee scoring operations for all regional events
- Staff AccuScore Officials and Judge Stand Managers at Varsity All Star events
- Coordinate with Regional offices to confirm officials, secure travel arrangements, and approve payments
- Inform the National Scoring Director of major scoring issues affecting event rankings or bids
- Evaluate AccuScore Officials in the region at the end of each season
- Work with the Regional logistics team to ensure access to scoring documents
- Assist with responding to Varsity All Star Scoring Inquiry forms
- Follow up with AccuScore Officials after events to identify frequently asked questions and training needs
- Partner with the Scoring Support Specialist to provide targeted judge training
- Support development and delivery of Judges Training Curriculum
- Partner with Sales and Experience Advisors and the Regional Director of Competition Experience to address post-event scoring concerns
- Collaborate with Regional offices to resolve customer scoring issues and ensure timely, accurate communication with teams and coaches
- Serve in a support role at events
- Assist with Virtual Events in a scoring role
- Work end-of-season events in a scoring role
Requirements
What you’ll need- Proficient in Varsity All Star scoring systems and related event technology platforms
- Strong proficiency with productivity tools, including Microsoft Office Suite, especially Excel, and Google Workspace applications such as Forms, Sheets, and Docs
- Demonstrated ability to deliver exceptional customer service in fast-paced event environments
- Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously
- Outstanding written and verbal communication skills, with the ability to interact effectively and professionally with diverse teams, judges, and customers
- Proven ability to work both independently and collaboratively within cross-functional teams
- Strong problem-solving and analytical skills to identify, address, and resolve scoring and customer issues efficiently
- Commitment to fostering a positive, inclusive, and team-oriented work environment
- Experience in and knowledge of current and previous scoring systems
- Experience in the cheer and dance industry is preferred
- Availability to work 2–3 weekends per month during the October–May event season
- Ability to travel for events, including overnight stays, and attend staff meetings and training sessions
- Ability to stand and walk for 5+ hours during events
- Ability to lift, bend, push, pull, and manipulate equipment weighing at least 30 lbs.
- Ability to communicate with customers and colleagues via radio, walkie-talkie, text message, and email
Benefits
Comp & perks- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- Access to Financial Coaching and member-owned Credit Union
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!