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Provider Engagement Manager I
Vatica Health. Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider engagement and account management, with a strong focus on value-based care, quality measures, and risk adjustment. Capable of building relationships and influencing stakeholders while effectively analyzing and presenting performance data.
Highest-signal resume keywords
Provider EngagementValue-Based CareSalesforce CRMPerformance AnalysisRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementRisk AdjustmentQuality MeasuresData AnalysisPerformance Improvement
Soft Skills
Relationship BuildingEffective CommunicationProblem SolvingInfluencing Without Authority
Tools & Technologies
SalesforceExcelPower BI
Industry Keywords
HEDISMedicare ProgramsHealth SystemsMulti-Site PracticesAccountable Care Organizations
About the role
Key responsibilities & impact- Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs
- Build trust with practice executives, providers and staff
- Review provider participation, quality and risk adjustment performance
- Present clear, data-informed insights and recommendations to practice stakeholders in virtual and in-person meetings
- Develop and execute practice-specific engagement and performance improvement plans
- Influence adoption of program workflows and follow through on agreed actions
- Identify risks to participation, satisfaction and retention early
- Resolve routine concerns independently and coordinate timely escalation of issues requiring leadership or specialized support
- Partner with Clinical Operations on record preparation and practice workflows
- Partner with Sales and Customer Success on transitions, account priorities and provider needs
- Coordinate responses to provider questions and concerns across teams
- Maintain accurate records of practice interactions, commitments and progress in Salesforce and other applicable tools
- Support provider education on relevant Vatica Health offerings and develop familiarity with Cozeva quality capabilities as the business evolves
Requirements
What you’ll need- Bachelor’s degree or an equivalent combination of education and relevant experience
- At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience
- Experience working with a large health system supporting provider practices or managing provider relationships
- Working knowledge of value-based care, quality measures, risk adjustment and Medicare programs, including HEDIS and Stars where relevant
- Demonstrated ability to manage a portfolio independently, build relationships across executive, clinical and practice teams, and influence action without direct authority
- Ability to analyze and present performance information, turn findings into practical recommendations, and communicate effectively in virtual and in-person settings
- Ability to visit provider practices in the assigned territory
- Travel of up to 25% is expected
- Additional experience with multi-site practices, medical groups, health plans, accountable care organizations (ACOs) or other value-based care organizations
- Experience using Salesforce or a comparable CRM, Excel and data visualization tools such as Power BI
Benefits
Comp & perks- Competitive salary based on experience and skills
- Bonus Potential (based on role and is discretionary)
- 401k plans
- Room for growth and advancement
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Dependent Care Account
- Life insurance, short-term, and long-term disability
- Excellent PTO policy
- Great work-life balance environment
- Strong supportive teams