Vatica Health

Architect

• Own and define the enterprise payer-facing value narrative across all solutions and customer segments
• Establish standardized ROI methodologies, including definitions, assumptions, guardrails, and defensibility criteria
• Define credible and defensible value claims across the organization
• Design and institutionalize executive storytelling frameworks and templates for customer and market engagement
• Design and deploy standardized executive-level EBR architecture
• Develop scalable ROI frameworks and maintain an analytics-backed case study library
• Define customer outcomes, reporting, and metrics requirements with Data & Analytics
• Synthesize Medicare Advantage, risk adjustment, quality program, regulatory, and market changes into actionable insights
• Translate industry shifts into company positioning, value narratives, and customer implications
• Partner with Data & Analytics, Customer Success, Sales, and Marketing to align metrics, EBRs, deal strategy, and market-facing claims
• Lead value- and industry-related portions of executive client conversations with payer stakeholders
• Articulate ROI, value stories, and industry implications for customers and prospects
• Contribute to external thought leadership and establish credibility as a trusted advisor to payer executives
• Independently define ROI frameworks, EBR structures, defensible value standards, and enterprise value positioning
• Obtain executive approval for external claims affecting positioning or contractual/pricing implications

Solutions Value Architect – Payer

Account Executive

• Report directly to the Chief Growth Officer
• Develop and grow health plan business to exceed sales goals for Vatica Health and Cozeva’s risk adjustment and platform solutions in a defined territory
• Manage a territory and drive business results, sales activities, and cross-functional initiatives
• Achieve defined business segment bookings, revenue, and margin targets
• Develop and execute a business plan and sales strategies aligned with the overall business strategy
• Develop and grow key customer relationships with target accounts
• Maintain a high level of product and market knowledge
• Participate in cross-functional teams supporting customer-facing roles within the assigned territory
• Broker and negotiate complex contracts in large national and regional payer accounts
• Drive direct client sales focused on net-new logos through prospecting, referrals, and appointment setting
• Sell to senior leaders and C-level executives at national and regional health plans
• Manage and prepare sales support for key prospect meetings, both onsite and by telephone
• Take full accountability for pursuing and completing RFIs/RFPs
• Review and manage MSA, SOW, and SLA contracts
• Provide meeting and trade show support, including scheduling executive meetings and attending key industry events such as AHIP, RISE, Risk Adjustment Summits, and Blues Summit

VP, Payvider Account Executive

Customer Success Manager

• Serve as a Trusted Advisor and directly lead or support client relationships, engagement, and implementation delivery
• Identify and develop partnership opportunities with clients; document client requirements, success criteria, and supporting solutions in contract documents
• Develop and execute detailed on-boarding/implementation plans and communication plans, including client success metrics and risk identification and mitigation
• Build PowerPoint decks for client presentations, including QBRs, kickoffs, and status meetings
• Facilitate joint client-Vatica Health leadership committees to ensure senior leadership alignment, long-term planning, strategic and tactical account and implementation review, and issue resolution
• Deliver successful client partnerships that result in high client satisfaction, retention, and growth
• Forecast and track key account metrics, including visit activity, provider adoption, and sales statistics
• Lead teams through influence in a matrixed environment across Vatica Health functional groups, clients, and vendor partners
• Deliver and ensure client training on Vatica Health tools, processes, and reports
• Support operational and financial plans and maintain actuals and forecasts
• Serve as the Voice of Client by gathering feedback to gauge satisfaction and identify areas for engagement, tool, and solution improvement
• Design and develop best practices in client engagement and implementation to deliver an industry-leading client experience

Solutions Engineer

• Collaborate with stakeholders to gather, analyze, and translate business requirements into scalable technical solutions, particularly for healthcare data analytics
• Analyze healthcare datasets to identify trends, patterns, and anomalies informing solution design and performance improvements
• Lead and support implementation of healthcare IT solutions, ensuring successful deployment and integration
• Partner with clients to assess needs, define requirements, and customize solutions aligned with their goals and operational workflows
• Deliver knowledge transfer and training sessions to end users
• Provide ongoing technical support and troubleshooting
• Resolve client issues in a timely and efficient manner
• Act as the primary point of contact for client inquiries, escalations, and feedback
• Coordinate with internal teams to drive resolution and continuous improvement
• Monitor system performance and proactively identify optimization opportunities
• Enhance client satisfaction and maximize value delivery
• Ensure daily tasks align with Vatica priorities and drive impactful results
• Adjust plans as needed to ensure effectiveness
• Research root causes of problems and collaborate across multiple sources to solve them
• Anticipate future trends and implications of decision-making to create strategies that drive results

Technical Solutions Engineer

Technical Product Manager

• Own the platform strategy and roadmap for value-based care, from architecture-level decisions to individual feature specifications
• Lead transition strategy for moving existing customers and workflows forward as the platform evolves, including sequencing, risk mitigation, and rollback planning
• Coordinate delivery across multiple engineering teams and manage cross-team dependencies
• Review data contracts, evaluate technical tradeoffs with engineering leads, and write or edit specifications
• Make and document product decisions in ambiguous, fast-moving conditions
• Work directly with engineers and clinical and administrative end users to validate designs
• Manage scope and expectations with stakeholders from engineers to executive sponsors
• Partner with globally distributed engineering teams, including regular early-morning collaboration with offshore teams
• Report progress, risks, and open decisions on a predictable cadence

Principal Technical Product Manager, Platform

• Own capability design and definition for incentive program management
• Design how programs are configured, performance is calculated and tracked, and results are communicated to providers
• Own capability design and definition for provider activation, including provider and practice onboarding, provisioning, and platform setup
• Design and document workflows, business rules, edge cases, and data requirements
• Manage delivery end-to-end by writing specifications, grooming the backlog, tracking progress, and unblocking engineering
• Work directly with engineers, providers, and practice staff to validate designs and solve real problems
• Operate effectively in ambiguity and identify undecided requirements
• Manage scope discussions with stakeholders from engineers to senior leadership
• Partner with globally distributed engineering teams, including regular early-morning collaboration with offshore teams
• Take on additional platform capability areas as assigned

Senior Technical Product Manager, Provider Platform

Program Manager

• Manage activities related to corporate compliance
• Coordinate company-wide compliance monitoring and auditing activities, including audits of internal business units and vendors
• Help ensure compliance with applicable rules, laws, and internal policies and procedures
• Assist with developing and implementing the Compliance Team's goals, objectives, plans, policies, and procedures
• Develop and implement policies and procedures consistent with the Company's contractual obligations
• Perform proactive monitoring and auditing of potentially high-risk areas
• Prepare reports and help implement and monitor corrective actions
• Assist with the annual conflict of interest assessment and manage the monitoring system
• Manage and oversee the Company's Third-Party Assurance process, including vendor risk assessments and remediation discussions
• Support the IT organization with SOC 2 and HITRUST audit activities
• Coordinate external audits, assessments, and surveys by Company clients
• Manage the Company's corporate insurance portfolio
• Manage the Company's corporate registrations
• Serve as a compliance resource for Company personnel and foster open communication
• Assist with managing and overseeing special projects