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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in content governance and management, with a strong focus on user-centered design and compliance with federal accessibility standards. Proven ability to lead cross-functional teams, mentor junior members, and implement effective content strategies aligned with government objectives.
Highest-signal resume keywords
Content GovernanceFederal Accessibility ComplianceContent Management Systems (CMS)User-Centered DesignLeadership and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content AuditsGap AnalysesSEOHTMLInformation ArchitectureContent Lifecycle ManagementData-Driven Decision MakingContent Strategy DevelopmentAgile MethodologiesProject Management
Soft Skills
Excellent Written CommunicationVerbal CommunicationCollaborationMentoringAnalytical Skills
Tools & Technologies
DrupalWordPressSharePointJiraTrello
Certifications & Qualifications
CPACCUX CertificationsPMI Certifications
Industry Keywords
Government AgenciesPublic SectorHealthcare Content StrategySection 508 ComplianceContent Guidelines
Tech Stack
Tools & technologiesDrupalWordPress
About the role
Key responsibilities & impact- Serve as team lead for a cross-functional group, including managing team workloads and assignments
- Mentor and coach junior team members, fostering skill development and collaboration
- Develop and implement comprehensive content strategies aligned with government objectives and project goals
- Create and maintain content guidelines, editorial standards, and governance frameworks
- Collaborate with designers, developers, and subject matter experts to integrate content into project workflows
- Oversee content lifecycle management, including planning, creation, approval, publishing, and archiving
- Ensure content complies with federal regulations, including Section 508 accessibility standards and agency-specific policies
- Perform content audits and gap analyses to identify improvement and optimization opportunities
- Design and manage workflows and tools for efficient content production and review
- Analyze content performance metrics and user feedback to inform data-driven decisions
- Advise stakeholders on user-focused and accessible content design and strategy best practices
- Manage version control and content integrity across digital platforms
- Facilitate content-focused workshops, training sessions, and presentations
- Securely handle sensitive government information in accordance with confidentiality and compliance requirements
- Perform other duties as assigned
Requirements
What you’ll need- Must be a US citizen
- Must be able to pass and maintain a Public Trust Clearance
- Bachelor’s degree in Communications, English, Journalism, User Experience, Computer Science, or a related field
- 7+ years of experience in content governance, content management, or related roles, with a strong focus on user-centered design
- Demonstrated experience leading content management for government agencies or within the public sector
- Strong understanding of federal accessibility requirements, including Section 508 compliance
- Proven ability to conduct content audits, gap analyses, and user research to inform strategy
- Proficiency with content management systems (CMS) like Drupal, WordPress, or SharePoint
- Knowledge of web design principles, including SEO, HTML, and information architecture
- Strong analytical skills to interpret content performance metrics and user feedback for continuous improvement
- Excellent written and verbal communication skills with the ability to convey complex ideas clearly to diverse audiences
- Experience working in Agile or Scrum environments and using project management tools (e.g., Jira, Trello)
- Strong leadership and mentoring skills, with experience managing and guiding content teams
- Experience with healthcare related content strategy, design, or research is a plus
- Certifications such as CPACC, UX certifications, or PMI certifications are a plus
- Prolonged periods sitting at a desk and working on a computer
- Capable of operating a computer and other office productivity machinery, and frequently communicating with co-workers, management, and customers
- This is a W2 position; Corp-to-Corp and 1099 are ineligible
Benefits
Comp & perks- Paid time off
- Paid holidays
- Work-from-home opportunities
- 401k with matching incentive
- Medical/dental/vision benefits
- Company provided life insurance
- Company provided short-term disability
