Regional Operations Director

VCA Animal Hospitals

. Drive performance, strengthen hospital culture, and elevate veterinary medicine and patient care across the assigned region .

Posted 10/28/2026full-timeRemote • United StatesLead💰 $131,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational leadership and strategic direction in multi-unit healthcare environments, with a focus on P&L management, data analytics, and enhancing patient care. Proven ability to develop talent, optimize workflows, and foster a high-trust culture among hospital teams.

Highest-signal resume keywords

P&L ManagementData AnalyticsOperational PerformanceVeterinary Healthcare ExperienceLeadership Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ResponsibilityData InterpretationRevenue OptimizationLabor ManagementPricing ExecutionContract CoordinationHospital OperationsAdvanced Digital FluencyExcel ProficiencyPower BI Proficiency

Soft Skills

Skilled CommunicatorCoaching AbilityTeam EngagementCulture BuildingProblem Solving

Tools & Technologies

MS365Data Analytics PlatformsProductivity Platforms

Certifications & Qualifications

Bachelor’s DegreeMBADVM

Industry Keywords

Veterinary MedicineHealthcareMulti-Unit OperationsClient ExperienceEmployee Engagement

About the role

Key responsibilities & impact

Drive performance, strengthen hospital culture, and elevate veterinary medicine and patient care across the assigned region
Provide strategic direction and hands-on operational leadership across 14 hospitals
Own and deliver regional P&L and KPIs
Coach hospital leaders and hold them accountable for results
Identify growth opportunities and optimize service offerings, appointments, capacity, labor, inventory, and workflows
Enhance doctor productivity while maintaining medical excellence and patient outcomes
Manage pricing strategies, discount governance, and fee structures
Use financial, operational, and medical-quality insights to guide decisions and mitigate risk
Execute enterprise-designed programs across hospitals
Ensure exceptional client and Associate experiences and high-quality medical care
Build partnerships with hospital leaders and foster a people-first, high-trust culture
Develop leadership capability through training and coaching
Lead regional talent strategy, including doctor and hospital-leader recruitment, bench development, growth, and retention
Guide performance management, team engagement, culture-building, and employment-law compliance
Collaborate with Group Vice President and Medical and Patient Care leaders as an integrated Triad of Care
Align operational decisions with medical priorities and support consistent medical quality
Support veterinarian retention, onboarding, doctor engagement, and new graduate success
Resolve non-medical client escalations
Collaborate with Marketing on regional initiatives, community presence, programs, and brand strategies
Ensure implementation of local and company-level marketing plans

Requirements

What you’ll need

Bachelor’s Degree / MBA or DVM or a degree in healthcare
8+ years driving multi-unit operational performance with end-to-end P&L responsibility; 10+ years preferred
Advanced digital fluency with productivity platforms, including MS365
Strong proficiency in data and analytics platforms, including Excel and Power BI
Ability to read, write, and speak English
Ability to relocate for career pathing
Experience in the veterinary, healthcare, or related service industry preferred
Strong understanding of hospital operations, P&L management, pricing execution, contract coordination, revenue optimization, and labor management
Ability to learn and adopt new technologies and company systems
Strong analytical skills and ability to interpret financial, operational, and medical performance data
Ability to align operational decisions with medical priorities
Skilled communicator able to translate complex ideas into understandable guidance
Ability to stand, walk, stoop, kneel, crouch, and climb
Ability to lift, carry, and move up to 50 pounds
Good hand-eye coordination, arm-hand-finger dexterity, and close vision
Ability to work around airborne particles, illness from patients, and animal-care chemicals
Ability to travel within the United States up to 75% of the time

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Paid vacation days
Paid sick days
401(k)
Generous employee pet discounts
Competitive compensation