Regional Operations Director

VCA Animal Hospitals

. Own and deliver regional P&L and KPIs across 12 New Jersey hospitals .

Posted 9/15/2026full-timeRemote • New Jersey • United StatesLead💰 $151,000 - $189,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in multi-unit operational performance management, P&L responsibility, and strategic growth within the healthcare or veterinary industry. Proficient in leveraging data analytics and financial insights to enhance medical outcomes and optimize hospital operations.

Highest-signal resume keywords

P&L ManagementData AnalyticsHospital OperationsLeadership DevelopmentClient Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

P&L ResponsibilityData AnalysisFinancial InsightsOperational PerformanceRevenue OptimizationPricing ExecutionContract CoordinationLabor ManagementMedical Quality MetricsDigital Fluency

Soft Skills

CoachingClear CommunicationPerformance ManagementEngagementContinuous Improvement

Tools & Technologies

MS365Power BICloud-Based ToolsProductivity Platforms

Certifications & Qualifications

Bachelor’s DegreeMBADVM

Industry Keywords

VeterinaryHealthcareHospital OperationsClient EscalationsCommunity Engagement

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own and deliver regional P&L and KPIs across 12 New Jersey hospitals
Coach hospital leaders and hold them accountable for performance
Identify growth opportunities and optimize services, appointments, capacity, labor, inventory, and workflows
Enhance doctor productivity while maintaining medical excellence and patient outcomes
Manage pricing strategies, discount governance, and fee structures
Use financial, operational, and medical-quality insights to guide decisions and mitigate risk
Execute VCA and United in Care enterprise programs across hospitals
Deliver exceptional client and Associate experiences and high-quality medical care
Model VCA’s mission and The Five Principles of Mars, Inc.
Build partnerships with hospital leaders and develop leadership capability
Lead regional talent strategy, including doctor and hospital-leader recruitment, succession, growth, and retention
Coach leaders on performance management, engagement, culture, employment-law compliance, and organizational standards
Collaborate with GVP, Medical Operations, Patient Care, and Marketing leaders as part of the Triad of Care
Align operational decisions with medical priorities and improve medical outcomes using quality metrics and NPS insights
Support veterinarian onboarding, engagement, retention, and new-graduate success
Resolve non-medical client escalations
Activate regional marketing initiatives and community engagement
Share best practices and champion continuous improvement

Requirements

What you’ll need

Bachelor’s Degree / MBA or DVM or a degree in healthcare
8+ years driving multi-unit operational performance with end-to-end P&L responsibility; 10+ years preferred
Advanced digital fluency with productivity platforms, including MS365 and cloud-based tools
Strong proficiency in data and analytics platforms, including Excel and Power BI; preferred
Ability to read, write, and speak English
Ability to relocate for career pathing
Experience in the veterinary, healthcare, or related service industry preferred
Knowledge of hospital operations, P&L management, pricing execution, contract coordination, revenue optimization, and labor management
Ability to learn and adopt new technologies and company systems
Strong analytical skills using financial, operational, and medical performance data
Ability to align operational decisions with medical priorities
Clear communication and ability to translate complex ideas into practical guidance
Ability to stand, walk, stoop, kneel, crouch, climb, and manipulate materials up to 50 pounds
Good hand-eye coordination, arm-hand-finger dexterity, grasping ability, and visual acuity
Ability to work around airborne particles, illness from patients, and animal-care and office-equipment chemicals
Ability to travel within the United States up to 75% of the time

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Paid vacation days
Paid sick days
401(k)
Generous employee pet discounts
Equal Opportunity Employer benefits for Veterans / Disabled