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VCU Health

Administrative Staff Specialist

VCU Health

. Performs administrative and secretarial functions for the department .

Posted 10/30/2026full-timeRichmond • Virginia • United StatesLead💰 $23 - $36 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administrative functions, budget planning, and personnel management while ensuring compliance with JCAHO expectations. Proficient in managing multiple priorities and adapting to a fast-paced environment.

Highest-signal resume keywords
Administrative FunctionsBudget PlanningMicrosoft Office ApplicationsProblem SolvingPersonnel Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Accounts Receivable ProcessingInsurance VerificationAppointment SchedulingVendor Discrepancy ResolutionPersonnel File Maintenance
Soft Skills
Strong RecallLogical ThinkingAdaptabilityProactive Problem ResolutionClear Speech
Tools & Technologies
Microsoft OfficeE-mailCalendaring
Industry Keywords
JCAHO CompliancePatient RegistrationStaff Attendance MonitoringRecruitment CoordinationOffice Equipment Maintenance

About the role

Key responsibilities & impact
  • Performs administrative and secretarial functions for the department
  • Assists with budget planning and monitors expenditures
  • Processes accounts receivable and resolves vendor discrepancies
  • Maintains personnel files in accordance with JCAHO expectations
  • Orders supplies and equipment and reports hazards to the appropriate department
  • Schedules appointments and registers patients
  • Resolves patient disputes and answers the telephone
  • Verifies insurance, obtains referrals and authorizations, and stays current with insurance policies and changes
  • Keeps current with Hospital and HR policies
  • Arranges repair and maintenance of office equipment
  • Monitors staff attendance and time and assists staff as needed
  • Coordinates day-to-day administrative activities and administrative services
  • Coordinates recruitment activities and interview scheduling
  • Provides new faculty member orientation
  • Manages multiple physician calendars and appointments
  • Coordinates business travel arrangements for new recruits and current departmental faculty members

Requirements

What you’ll need
  • Minimum of four (4) years of previous secretarial/administrative work experience in an office setting
  • Previous experience with Microsoft Office applications and e-mail/calendaring
  • High School Diploma or equivalent
  • Ability to work in a fast pace environment and proactively resolve problems with minimal supervision
  • Ability to manage multiple priorities and adapt to frequent change
  • Ability to lift less than 20 lbs. and 20–50 lbs.
  • Prolonged standing may be required
  • Strong recall, reasoning, problem solving, hearing, clear speech, reading, and logical thinking
  • Work schedule may change based on department's needs