VCU Health

General

• Provide continuous virtual 1:1 safety observation of assigned patients under the direction of a Registered Nurse
• Maintain visual contact and promptly redirect patients using two-way audio and video equipment
• Monitor and prioritize multiple patients while performing typing, technical equipment use, safety checks, and documentation
• Identify, report, and escalate patient safety concerns to nursing staff
• Summon nursing staff when patients require immediate assistance
• Provide basic technical support and triage complex telemedicine-system problems
• Use Virtual Safety Monitoring software, monitors, two-way audio, and virtual webcams
• Support the nursing plan of care within the VSA scope of practice
• Distribute, position, troubleshoot, retrieve, and sanitize VSM Guardian devices and related equipment
• Document virtual support activities, incidents, patient behaviors, and observations according to hospital and nursing policies
• Provide customer service and direction to patients, families, and visitors
• Participate in quality initiatives, unit-based QA/CQI activities, mandatory training, and special projects

Virtual Safety Attendant – Virtual Nursing Program

Assistant

• Provide restorative nursing care for pediatric long-term care residents under Nursing and/or Rehab staff direction
• Maximize and maintain residents’ physical functioning and emotional wellness
• Perform nursing and rehabilitation procedures and resident care tasks within scope of competence and hospital policies
• Provide direct hands-on treatment under licensed nursing and/or rehabilitation staff supervision
• Maintain a safe, resident-friendly environment of care
• Keep resident equipment and materials in good repair
• Maintain residents’ personal items and environment to optimize care and safety
• Report changes in condition or resident concerns to licensed nurses and/or rehabilitation therapists
• Seek assistance as needed and participate in department and team projects

Certified Nursing Assistant, Pediatric Long-Term Care

Nurse

• Provide direct, age-specific nursing care to patients based on medical orders and an integrated multidisciplinary plan of care
• Accurately document patient care
• Safely administer prescribed medications and identify incompatibilities or interactions
• Assist the health care team with prevention of illness and injury, wellness maintenance, and patient comfort
• Provide direction and education to patients, families, and team members
• Recognize or anticipate changes in patient situations and intervene appropriately
• Mobilize resources to meet individualized patient and family needs
• Assume unit-level leadership responsibilities and serve as a clinical role model, depending on clinical level
• Organize work and delegate and supervise assignments performed by RNs, LPNs, Care Partners, Unit Secretaries, and others
• Follow physician or licensed independent provider orders and VCUHS policies and procedures

Registered Nurse, Stony Point OBGYN Clinic

• Provide direct, age-specific nursing care to critically ill infants, children, and adolescents and their families
• Deliver and accurately document care based on medical orders and an integrated, multidisciplinary plan of care
• Safely administer prescribed medications and identify incompatibilities or interactions
• Assist the health care team with prevention of illness and injury, wellness maintenance, and provision of comfort
• Recognize or anticipate changes in patient situations and intervene appropriately
• Mobilize resources to meet individualized patient and family needs
• Provide direction and education; assume unit-level leadership responsibilities as applicable to clinical level
• Organize work, delegate assignments, and supervise RNs, LPNs, Care Partners, Unit Secretaries, and others
• Follow physician/licensed independent provider orders, Virginia nursing regulations, ANA ethics, VCUHS policies, and established nursing standards
• Work rotating shifts, weekends, and holidays according to unit requirements

Registered Nurse, Pediatric ICU, PRN

Patient Care

• Provide safe, direct patient care with age-appropriate adjustments
• Monitor patient conditions and update the healthcare team
• Provide direct and indirect care for patients with and without medical/surgical complications
• Meet patients’ comfort, personal hygiene, and safety needs
• Deliver care according to nursing and medical plans of care and VCUHS policies and procedures
• Maintain a safe, clean, stocked clinical environment
• Maintain supplies, educational materials, equipment, sterilized supplies and instruments, and the care environment
• Accurately identify patients and observe safety goals
• Report patients’ physical and mental responses, incidents, or threats of harm to licensed practitioners, managers, and Registered Nurses
• Obtain and record admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other patient information
• Obtain or assist with collecting specimens for diagnostic or waived tests
• Participate in hospital, department, or unit patient safety initiatives
• Establish courteous and effective rapport with patients, visitors, coworkers, and healthcare team members
• Perform other assigned duties
• Provide equitable, age-appropriate care to neonates, infants, children, adolescents, adults, and geriatric patients

Patient Care Tech – Acute Care Pediatrics

• Integrate technical skills and theoretical knowledge to meet patient and family needs
• Assist the health care team with prevention of illness and injury, maintenance of wellness, and provision of comfort
• Provide direction and education and begin assuming unit-level leadership responsibilities
• Deliver and accurately document direct, age-specific patient care based on medical orders and an integrated multidisciplinary plan
• Safely administer prescribed medications and identify incompatibilities or interactions
• Follow physician or licensed independent provider orders, standards, and practice guidelines
• Organize work to carry out assigned duties

Licensed Practical Nurse, Pediatric Multi-Specialty Clinic

• Deliver developmentally appropriate, trauma-informed psychosocial care to pediatric patients, siblings, and families
• Conduct individualized assessments and develop and implement care plans
• Facilitate therapeutic play, coping strategies, preparation, procedural support, and relaxation techniques
• Provide crisis, bereavement, end-of-life, post-procedural, and debriefing support
• Educate children and families about diagnoses, procedures, and hospital experiences
• Facilitate playroom and bedside activities and maintain safe, inclusive, developmentally appropriate play environments
• Provide emotional support and guidance to caregivers and siblings
• Collaborate with interdisciplinary teams and advocate for patient- and family-centered care
• Plan and implement hospital-wide celebrations and support programming in the Child Life Zone and other therapeutic spaces
• Document clinical interactions, maintain service statistics, and support departmental data collection
• Participate in meetings, committees, quality improvement initiatives, supervision, peer review, and reflective practice
• Assist with orientation and mentorship of students, volunteers, interns, and practicum students
• Maintain supplies, donations, and activity materials
• Independently manage daily caseload, prioritize patient needs, and provide direct clinical services
• Perform other duties as assigned and contribute to departmental and institutional goals

Certified Child Life Specialist

Care Coordinator

• Function as part of a multidisciplinary team including physicians, social workers, discharge planning assistants, and payers
• Ensure patients progress through acute care and post-discharge care in a quality-driven, efficient, cost-effective, and safe manner
• Facilitate effective and efficient transitions through hospitalization with attending and consulting physicians
• Coordinate care delivery across the continuum and ensure patient needs are met and resources are appropriately utilized
• Develop complex patient transition and discharge plans with social workers
• Interact with patients, families, healthcare professionals, community agencies, and state agencies
• Serve as an advanced clinical resource and liaison between the hospital and community agencies or facilities
• Maintain hospital compliance with QIO series and CMS guidelines
• Use medical necessity criteria to assess level and setting of care
• Assist with denial and appeals processes; assess quality and report potential risk-management issues
• Participate in and complete patient-safety initiatives
• Establish and maintain professional rapport with providers, patients/families, and internal customers

Care Coordinator, RN – Acute Care Pediatrics

Engineer

• Repair, calibrate, inspect, test, maintain, and troubleshoot imaging and/or radiation oncology equipment
• Perform electrical safety tests on equipment
• Resolve complex mechanical, electrical, and software-related equipment issues
• Serve as a technical resource for staff using imaging and radiation oncology equipment
• Lead, instruct, and assist less experienced Engineers; provide coaching and feedback
• Ensure day-to-day operational requirements are completed in the absence of leadership
• Perform advanced troubleshooting and repair on assigned equipment
• Install, validate, and maintain assigned equipment
• Lead customer communications and serve as escalation point for customer-related concerns, including installs
• Own customer issues from dispatch or identification through resolution
• Ensure equipment meets safety and performance standards through testing and quality control
• Adhere to safety protocols and regulatory requirements
• Assist with procurement, installation, commissioning, and maintenance of new delivery technology
• Partner with customers and recommend value-added services
• Maintain customer service logs and internal service records; order repair parts and manage cycle times
• Communicate with unit managers when repair expenses affect budgets
• Keep current with vendor information and market trends
• Participate in advanced vendor/model equipment training, potentially requiring extended travel outside the local area
• Demonstrate understanding of expense management and approval processes

Radiation Oncology Engineer

Physician Assistant

• Provide direct, age-specific care to a patient or group of patients based on medical orders and the plan of care under the direction of the physician
• Function under the direction of a licensed independent practitioner, manager and/or RN in providing patient care, emotional support, and problem solving
• Follow hospital, nursing, and unit policy/procedure
• Obtain prior supervisor approval or guidance for time/schedule changes, legal issues, directed care that deviates from standard, and identification of educational resources
• Handle, transport, access, and/or come into contact with medications and related supplies
• Work Monday through Friday on the day shift, with schedules and shift rotations adjusted as necessary to meet clinic requirements

Certified Medical Assistant, Pediatric Urology Clinic

Manager

• Facilitate patient flow and coordinate clinical activities and communication during the assigned shift
• Serve as a resource and leader for patients, staff, healthcare providers, administration, and other disciplines
• Ensure efficient, caring, and courteous patient care
• Support nursing-practice culture, process improvement, and optimization
• Maintain efficient clinical workflows, day-to-day staffing, clinic supply chain management, patient engagement, and team-member engagement
• Supervise care with high visibility to patients, families, and staff
• Share accountability for patient experience, team-member engagement, and continuous process-improvement goals
• Support recruitment, retention, coaching, training, evaluation, development, scheduling, and work delegation
• Lead workflow implementation, supply ordering, staffing-model changes, and staff problem-solving and decision-making development
• Maintain staff competency, quality-audit, and related records; advise on clinic fiscal needs
• Address patient and family concerns, safety hazards, incidents, and behavioral de-escalation
• Promote holistic, non-judgmental, relationship-based care and positive patient outcomes
• Serve as a clinical resource and promote education, evidence-based practice, certifications, and professional development
• Coordinate staff educational requirements and clinical competencies
• Manage clinic flow, prioritize activities, coordinate multidisciplinary care, and support direct admission/discharge
• Assess resources, anticipate staffing needs, and provide staffing support when needed, up to 80%
• Participate in or lead committees and performance-improvement projects
• Collaborate with interdisciplinary teams and lead clinic throughput
• Adhere to and develop action plans for CMS, Joint Commission, CGCHAPS, and other regulatory standards

Ambulatory Assistant Clinical Manager, RN – Pediatric Cardiology/Pulmonary

Social Worker

• Provide direct patient care to patients and families
• Assist in coordinating team-delivered services
• Complete psychosocial assessments
• Develop treatment plans congruent with the overall health care plan
• Provide psychosocial interventions
• Educate patients, family members, staff, and social work students
• Facilitate compliance with treatment
• Work with the community to provide needed services
• Coordinate discharge planning activities
• Initiate patient/family interventions based on assessed service needs
• Initiate community/facility referrals based on patient/family needs
• Consult with facility staff regarding psychosocial patient/family needs
• Report suspected abuse, neglect, or exploitation cases to the appropriate Social Services Department
• Develop intervention plans with patients, families, and significant others
• Initiate education activities for facility staff
• Contribute to quality improvement through self-analysis of services and needs
• Participate in service area meetings, training, and patient care conferences
• May supervise social work students and, depending on assignment, Masters and Doctoral Degree students from other disciplines

Clinical Social Worker II – Cancer Center

Therapist

• Provide safe and effective respiratory care for neonate, pediatric, adolescent, adult and geriatric populations
• Serve as a respiratory care resource and educator for patients, caregivers, hospital staff and students
• Set up, monitor, transport and maintain mechanical ventilation equipment, including CPAP and BiPAP
• Perform respiratory care assessments, interventions, teaching and handoffs, including volume expansion, airway clearance, inhaled medications, airway care, intubation when applicable and medical gas administration
• Comply with local, state and federal laws, regulations, Joint Commission standards, credentialing/licensure requirements and VCUHS policies
• Document equipment and patient assessments, consultations, ordered therapies, interventions, plans of care, charges and time worked
• Perform or assist with blood gas sampling and analysis, pressure-volume measurements, peak flow measurements, simple spirometry and bronchoscopy assistance
• Demonstrate fiscal responsibility in use of VCUHS resources
• Participate in quality improvement, continuing education, annual recertification and research opportunities
• Provide labor and delivery assistance when assigned
• Perform external critical care transports for critically ill neonatal/pediatric patients when assigned
• Serve as shift team leader in the supervisor’s absence or as Resource Therapist for the assigned shift
• Perform other duties and special projects and assist team members