Program Manager – Virtual Monitoring

VCU Health

. Oversee remote patient monitoring operations and ensure high-quality virtual care .

Posted 10/23/2026full-timeRichmond • Virginia • United StatesMid-LevelSenior💰 $92,290 - $152,277 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in remote patient monitoring operations, effective team leadership, and compliance with patient care standards. Proficient in managing staffing resources, performance improvement initiatives, and utilizing virtual monitoring technology.

Highest-signal resume keywords

Bachelor's Degree In NursingCurrent RN Licensure In Virginia5 Years Of Relevant Clinical ExperienceTelemetry InterpretationAHA BLS Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Remote Patient MonitoringTelemetry Equipment ManagementPerformance Improvement InitiativesBudget ManagementStaff Development Plans

Soft Skills

Effective CommunicationTeam LeadershipConflict ManagementProblem SolvingStaff Motivation

Tools & Technologies

Virtual Monitoring TechnologyTelemetry SystemsIT Support Coordination

Certifications & Qualifications

AHA BLS Certification

Industry Keywords

Patient SafetyWorkflow EfficiencyHealthcare Team CollaborationQuality Improvement ProcessesCustomer Feedback Monitoring

About the role

Key responsibilities & impact

Oversee remote patient monitoring operations and ensure high-quality virtual care
Lead a multidisciplinary virtual monitoring team including telesitters, telemetry support, and virtual nursing staff across the enterprise
Improve patient safety, optimize workflow efficiency, and integrate technology for remote patient observation
Provide team leadership, motivate staff, address team needs, manage conflict, and promote staff satisfaction and retention
Communicate effectively and facilitate meetings with physicians, healthcare team members, colleagues, and administrative leaders
Plan time, organize workload, delegate effectively, and align unit goals with hospital-wide objectives and the Nursing Strategic Plan
Maintain a learning environment and support staff and student development
Ensure compliance with patient care standards; review incidents and complaints and take timely action
Develop annual staffing plans and staffing grids; manage staffing and resources according to patient needs
Oversee use of virtual monitoring technology, stay current with advancements, and ensure staff proficiency with remote monitoring systems
Ensure proper functioning of telemetry equipment and systems; troubleshoot technical issues and coordinate with IT support
Coach, mentor, and empower staff; support professional advancement, advanced education, and certification
Develop orientation, competency assessment, and staff development plans with the Nurse Clinician
Manage performance issues, discipline, feedback, evaluations, turnover, and vacancy rates
Select nursing staff through behavioral interviewing
Develop and monitor personnel, non-personnel, and capital equipment budgets; analyze budget variances and control costs
Lead performance improvement and evidence-based practice initiatives using FADE and quality improvement processes
Monitor patient satisfaction and customer feedback and pursue service excellence
Perform other duties, special projects, and assistance or alternate assignments as required

Requirements

What you’ll need

Bachelor’s degree in nursing
Must be enrolled in a master’s degree program at the time of application and complete it within 36 months of hire; special consideration for applicants enrolled in baccalaureate-to-doctoral programs
Current RN licensure in Virginia or an enhanced multistate compact RN license
Current RN licensure in Virginia for continued employment
AHA BLS Certification or equivalent
5 years of relevant clinical experience, including 2 years of progressive leadership and/or supervisory/management experience
Progressive nursing leadership experience
Demonstrated experience in telemetry interpretation
Ability to perform shift work
Ability to lift/carry 0–50 lbs.
Manual dexterity, ability to hear alarms/telephone/tape recorder, reach above shoulder, perform repetitive arm/hand movements, and meet color and near/far visual acuity requirements
Strong recall, reasoning, problem solving, hearing, clear speech, legible writing, reading, and logical thinking
Ability to maintain a steady pace, handle multiple priorities, manage frequent and intense customer interactions, and adapt to frequent change