Virtual Safety Attendant – Virtual Nursing Program

VCU Health

. Provide continuous virtual 1:1 safety observation of assigned patients under the direction of a Registered Nurse .

Posted 10/2/2026part-timeRichmond • Virginia • United StatesJunior💰 $16 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in virtual safety monitoring, patient observation, and technical support within a healthcare setting. Capable of managing multiple patients while ensuring compliance with safety and confidentiality standards.

Highest-signal resume keywords

Virtual Safety MonitoringPatient ObservationTechnical SupportMedical TerminologyAHA BLC HCP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TypingMultitaskingBasic Computer SkillsDocumentationSafety ChecksIncident ReportingPatient Behavior MonitoringTroubleshootingCustomer ServiceQuality Assurance

Soft Skills

Time ManagementCulturally Competent CareCommunicationIndependenceConfidentiality

Tools & Technologies

Virtual Safety Monitoring SoftwareTwo-Way Audio EquipmentVideo EquipmentVSM Guardian DevicesEMR SystemsMicrosoft WordMicrosoft OutlookMicrosoft TeamsWebcamHeadset

Certifications & Qualifications

AHA BLC HCP Certification

Industry Keywords

HealthcarePatient SafetyHIPAA ComplianceInfection ControlTelemedicineQuality InitiativesHealth-Related Field

About the role

Key responsibilities & impact

Provide continuous virtual 1:1 safety observation of assigned patients under the direction of a Registered Nurse
Maintain visual contact and promptly redirect patients using two-way audio and video equipment
Monitor and prioritize multiple patients while performing typing, technical equipment use, safety checks, and documentation
Identify, report, and escalate patient safety concerns to nursing staff
Summon nursing staff when patients require immediate assistance
Provide basic technical support and triage complex telemedicine-system problems
Use Virtual Safety Monitoring software, monitors, two-way audio, and virtual webcams
Support the nursing plan of care within the VSA scope of practice
Distribute, position, troubleshoot, retrieve, and sanitize VSM Guardian devices and related equipment
Document virtual support activities, incidents, patient behaviors, and observations according to hospital and nursing policies
Provide customer service and direction to patients, families, and visitors
Participate in quality initiatives, unit-based QA/CQI activities, mandatory training, and special projects

Requirements

What you’ll need

High School Diploma or equivalent GED
Current AHA BLC HCP certification
6 months or more working within a health care or related field using medical terminology
Typing, multitasking, and basic computer skills
Ability to function independently and manage time and work tasks
Ability to work rotating shifts, weekends, holidays, extended hours, and during inclement weather
Ability to maintain confidentiality and comply with PHI, HIPAA, security, compliance, email, infection-control, and incident-reporting policies
Ability to provide equitable, culturally competent, and respectful care and communication
Required car travel to off-site locations occasionally, including in adverse weather
Preferred: certification, training, or associate degree or higher in a health-related field
Preferred: experience using EMR, computer-based triage, virtual work experience, and organizational technology including Microsoft Word, Outlook, Teams, webcam, headset, and telephone

Benefits

Comp & perks

Part-time PRN schedule
Flexible hours/shifts, including 8-hour or 12-hour shifts
Opportunity to participate in mandatory organizational quality initiatives and unit-based QA/CQI activities
Mandatory training, education, and competency maintenance
Team support and special-project participation