ServiceNow ITSM Implementation Specialist

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. Lead the end-to-end implementation of the ServiceNow ITSM platform, including IT Asset Management .

Posted 11/12/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading ServiceNow ITSM implementations, including IT Asset Management and optimizing workflows. Proficient in connecting operational ITSM processes with ServiceNow frameworks and integrating hardware/software lifecycles into core ITSM workflows.

Highest-signal resume keywords

ServiceNow ITSM ImplementationIT Asset ManagementServiceNow SPM ModuleServiceNow ITAM ModuleWorkflow Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow ITSMServiceNow ConfigurationLifecycle ManagementProcess MappingITSM Best Practices

Tools & Technologies

ServiceNow

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Lead the end-to-end implementation of the ServiceNow ITSM platform, including IT Asset Management
Map “as-is” and design optimized “to-be” workflows across the full ServiceNow ITSM lifecycle
Advise on configuration options and best practices for deployment of ServiceNow ITSM
Connect operational ITSM processes directly with ServiceNow frameworks
Leverage ServiceNow ITAM experience to integrate hardware/software lifecycles into core ITSM workflows

Requirements

What you’ll need

3+ years of hands-on ServiceNow ITSM experience
Proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation
Working knowledge of ServiceNow SPM and ITAM modules