Solution Consultant – Atlassian Apps

Vectors

. Own 1:1 relationships with key prospects, customers and hands-on Solution Partners .

Posted 11/7/2026full-timeRemote • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in solution consulting and customer success within the B2B SaaS landscape, particularly in the Atlassian ecosystem. Proficient in onboarding, retention strategies, and effective communication with customers and partners.

Highest-signal resume keywords

Solution ConsultingCustomer SuccessAtlassian ProductsB2B SaaS ExperienceClear Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Solution WalkthroughsOnboarding SessionsDemosRenewal ConversationsExpansion StrategiesTechnical ExplanationCommercial ThinkingAccount ManagementPartner-Facing ConsultingWorkshops

Soft Skills

Building TrustClear Written CommunicationVerbal Communication

Tools & Technologies

Jira Service ManagementConfluenceMarketplace Apps

Industry Keywords

B2B SaaSIntranetKnowledge ManagementESMAsset ManagementInternal Communication

About the role

Key responsibilities & impact

Own 1:1 relationships with key prospects, customers and hands-on Solution Partners
Run discovery calls, demos, solution walkthroughs and follow-ups for core apps
Help customers with onboarding, adoption, renewals, migration questions and adding a second app
Identify and resolve churn risks, expansion potential and partner-assisted opportunities across key accounts
Provide customer and partner insights for case studies, battle cards, product feedback and roadmap input
Maintain strong working knowledge of Caelor apps, Atlassian use cases and competing solutions
Report to the Head of Revenue
Work closely with product, marketing and leadership

Requirements

What you’ll need

3 to 6 years of experience in solution consulting, account management, customer success, sales engineering or partner-facing consulting
Hands-on work with B2B SaaS customers, ideally in the Atlassian ecosystem or with Marketplace apps
Experience running demos, workshops, onboarding sessions and renewal or expansion conversations
Good familiarity with Atlassian products (Jira Service Management, Confluence, Marketplace apps) and how customers use them day to day
Ability to explain technical or operational topics in simple terms
Commercial thinking around retention, expansion, packaging, discounts and partner-led growth
Ability to build trust with customers, partners and internal teams
Clear written and verbal communication in English, including notes, handoffs and customer-facing materials
Background in intranet, knowledge management, ESM, asset management or internal communication areas is a plus
Must be based in the EU
Able to travel to partners and customers when needed

Benefits

Comp & perks

Attractive remuneration
Lunch voucher
Medical insurance
Annual performance bonuses
Flexible work hours
25 days: paid leave
Team building activities
Salary maintained during maternity leave
Flexible hours for working mums