Solution Consultant – Atlassian Apps

Vectors

. Own 1:1 relationships with key customers and hands-on Solution Partners .

Posted 11/6/2026full-timeRemote • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer relationships and driving adoption of B2B SaaS solutions, particularly within the Atlassian ecosystem. Proficient in conducting demos, onboarding, and identifying growth opportunities while maintaining clear communication with stakeholders.

Highest-signal resume keywords

Solution ConsultingCustomer Success ManagementAtlassian Products KnowledgeB2B SaaS ExperienceClear Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ConsultingAccount ManagementCustomer SuccessSales EngineeringOnboarding SessionsRunning DemosWorkshopsRenewal ConversationsCommercial ThinkingTechnical Explanation

Soft Skills

Building TrustClear Written CommunicationVerbal Communication

Tools & Technologies

Jira Service ManagementConfluenceMarketplace Apps

Industry Keywords

B2B SaaSAtlassian EcosystemIntranetKnowledge ManagementService ManagementAsset ManagementInternal Communication

About the role

Key responsibilities & impact

Own 1:1 relationships with key customers and hands-on Solution Partners
Run discovery calls, demos, solution walkthroughs and follow-ups for core apps
Help customers with onboarding, adoption, renewals, migration questions and adding a second app
Spot renewal risks, expansion potential and partner-led opportunities early
Turn customer and partner insights into case studies, battle cards, product feedback and roadmap input
Maintain a strong working knowledge of Caelor apps, Atlassian use cases and competing solutions
Report to the Head of Revenue
Work closely with product, marketing and leadership

Requirements

What you’ll need

3 to 6 years of experience in solution consulting, account management, customer success, sales engineering or partner-facing consulting
Hands-on work with B2B SaaS customers, ideally in the Atlassian ecosystem or with Marketplace apps
Experience running demos, workshops, onboarding sessions and renewal or expansion conversations
Good knowledge of Atlassian products (Jira Service Management, Confluence, Marketplace apps) and how customers use them day to day
Ability to explain technical or operational topics in simple terms
Commercial thinking around retention, expansion, packaging, discounts and partner-led growth
Ability to build trust with customers, partners and internal teams
Clear written and verbal communication in English, including notes, handoffs and customer-facing materials
Background in intranet, knowledge management, service management, asset management or internal communication use cases is a plus
Must be based in the EU
Able to travel to partners and customers when needed

Benefits

Comp & perks

Attractive remuneration
Lunch voucher
Medical insurance
Annual performance bonuses
Flexible work hours
25 days: paid leave
Team building activities
Salary maintained during maternity leave
Flexible hours for working mums