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Veepee

Brand Support, German Speaker

Veepee

. Explain and guide sellers through onboarding to internal platforms and back offices, including catalog integration and training .

Posted 10/22/2026full-timeBarcelona • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical support and onboarding processes for sellers, with a strong focus on problem-solving, communication, and process improvement. Proficient in managing technical issues and providing tailored solutions for marketplace environments.

Highest-signal resume keywords
Technical Support ExperienceMarketplace ExperienceProblem-Solving SkillsFluent in English and GermanCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical Issue IdentificationCatalog IntegrationDocumentation WritingProcess ImprovementProduct Addition to Catalogs
Soft Skills
Communication SkillsOrganizational SkillsProactive AttitudeLogical ThinkingRigorous Approach
Tools & Technologies
Internal PlatformsBack Office Systems
Industry Keywords
OnboardingSellersFlash SalesCampaignsTechnical Solutions

Tech Stack

Tools & technologies
Flash

About the role

Key responsibilities & impact
  • Explain and guide sellers through onboarding to internal platforms and back offices, including catalog integration and training
  • Find technical solutions adapted to each seller’s profile
  • Follow up on onboarding progress and communicate with the Veepee sales team
  • Resolve and assist sellers with technical problems
  • Help sellers technically add new products to permanent offers and catalogs
  • Help sellers technically prepare connected flash sales and campaigns
  • Closely follow updates from technical partners
  • Write and update documentation for internal and seller use
  • Proactively improve processes
  • Report to the Lead Brand Support North

Requirements

What you’ll need
  • Experience on technical support
  • Able to identify and analyse technical issues
  • Experience on marketplace
  • Good communication, logic and organisation skills
  • Rigorous and proactive profile
  • English and fluent in German
  • Based in Barcelona listed as a nice-to-have

Benefits

Comp & perks
  • Variable bonus
  • Hybrid work model with the possibility to smartworking 2 days a week
  • Online language learning Platform
  • Intensive workday on Friday
  • Health Insurance
  • Holidays: 27 days