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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for catalog integration and product listings, with strong organizational skills and proficiency in documentation tools. Bilingual communication in French and English enhances collaboration and information dissemination.
Highest-signal resume keywords
Technical SupportCatalog IntegrationDocumentation ToolsBilingual CommunicationE-Commerce Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Catalog IntegrationTechnical SupportDocumentation StandardsTroubleshootingDigital Marketing
Soft Skills
Organizational SkillsMultitaskingAttention to DetailCollaborationCommunication Skills
Tools & Technologies
G Suite
Industry Keywords
E-CommerceKnowledge BaseProduct ListingsBest PracticesInternal Documentation
About the role
Key responsibilities & impact- Assist the Brand Support team in ensuring that sellers successfully integrate their catalogs on the Brandsplace
- Provide technical support to sellers to resolve issues related to catalog integration, product listings, and other technical matters
- Centralize and organize information to create a consistent and accessible knowledge base
- Regularly update internal documentation
- Collaborate with other departments to gather, validate, and document essential information
- Ensure that documentation complies with company guidelines and industry best practices
- Support team members on documentation standards and best practices
- Continuously improve support and documentation processes
Requirements
What you’ll need- Bachelor’s or Master’s degree with a specialization in communications, business, or digital marketing
- Strong organizational and multitasking skills, with keen attention to detail
- Excellent written and verbal communication skills in French and English (Spanish is a plus)
- Proficiency with documentation tools and software (e.g., G Suite)
- Ability to work independently and collaboratively as part of a team
- Technical aptitude and the ability to troubleshoot technical issues effectively
- Familiarity with e-commerce platforms and catalog integration processes is a plus
Benefits
Comp & perks- Flexible work arrangement with a minimum of 3 days on-site and up to 2 days working from home
- Online language-learning platform
- Works council (CE) and its many benefits
- Access to an employee restaurant and connected cafeteria
- Access to the gym
- Paid leave depending on the length of the contract