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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading high-volume distribution operations, with a focus on operational turnaround and performance metrics. Capable of providing operational leadership during site launches and ensuring compliance with safety standards.
Highest-signal resume keywords
Operational LeadershipLast-Mile Delivery ManagementPerformance Metrics AccountabilityStaffing and Contingency PlanningOSHA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational TurnaroundPerformance Metrics AnalysisSite AuditingShift ManagementCoaching and Development
Soft Skills
LeadershipTeam BuildingCommunication
Tools & Technologies
Tech-Enabled OperationsRouting ToolsVisibility Tools
Industry Keywords
Last-Mile DeliveryFulfillment OperationsHigh-Volume DistributionSite LeadershipOperational Control
About the role
Key responsibilities & impact- Deploy to underperforming sites and identify root causes across staffing, process adherence, driver experience, and site leadership
- Build stabilization plans with deadlines and clear definitions of done
- Run buildings directly as a player-coach and take temporary operational control when needed
- Rebuild daily operating rhythms, including shift starts, ops clock adherence, escalation paths, and driver debriefs
- Serve as acting site leader during leadership vacancies and onboard permanent leaders
- Provide operational leadership for new site launches through initial live volume
- Support regional peak readiness through staffing plans, throughput validation, and contingency planning
- Audit sites against the ground operations playbook and close operational gaps
- Coach supervisors to independently run their buildings
- Escalate recurring failure patterns to regional and central operations
- Route tooling friction to product teams with actionable detail
- Own deployment metrics including on-time delivery, deliveries per hour, delivered not received, ops clock adherence, days to standard, and 60-day post-deployment performance
- Champion OSHA compliance and safe operating practices
- Lead according to Veho's leadership principles
Requirements
What you’ll need- 8+ years leading last-mile, delivery station, fulfillment, or high-volume distribution operations, with direct accountability for site or department performance
- At least one detailed operational turnaround experience, including metrics before and after
- Direct people leadership of frontline hourly and contingent labor
- Experience across multiple sites or rapidly ramping into unfamiliar operations
- Track record of earning authority with teams that are not your own and developing a successor bench
- Willingness and ability to travel 75% or more within the assigned region, including overnight stays of several weeks at a time
- Comfort with tech-enabled operations, operating systems, routing, and visibility tools
- Ability to stand for the duration of a shift and bend, move, and lift boxes up to 50 lbs
- Willingness to work flexible schedules, including weekends, holidays, evenings, and early mornings
- Must be at least 18 years of age
- Must be authorized to work in the United States or indicate whether sponsorship is required
Benefits
Comp & perks- Competitive equity package
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Unlimited PTO for exempt-level roles
- Generous PTO for full-time roles
- Career growth opportunities
