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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills, particularly in making phone calls and engaging with executives. Proficient in scheduling appointments and following up with leads while maintaining detailed records in HubSpot.
Highest-signal resume keywords
Excellent German SkillsAppointment SchedulingLead Follow-UpActive ListeningCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CuriosityStructured Work EthicOpen to FeedbackConfidence in CommunicationResilience to Rejection
Tools & Technologies
HubSpot
Industry Keywords
Senior LivingAssisted LivingSalesCustomer ServiceHealthcareSocial Services
About the role
Key responsibilities & impact- Contact facility managers, executives, and decision-makers at operators of senior living and assisted living facilities by phone.
- Navigate from reception to the right point of contact.
- Ask targeted questions, listen carefully, and identify whether and how Veli can help.
- Schedule qualified appointments for the sales team and hand them over with clear, detailed notes.
- Research relevant operators and contacts.
- Follow up with promising leads and record all information in HubSpot.
- Extend targeted invitations to events and occasionally visit customers or events in person.
- Provide feedback by phone to improve scripts and target audiences.
Requirements
What you’ll need- You get energy from making phone calls.
- You approach strangers openly and do not take rejection personally.
- You are curious, listen actively, ask follow-up questions, and bring conversations to the point.
- You work in a structured and reliable manner: you never forget follow-ups and keep your commitments.
- You want to learn and put feedback into practice.
- Excellent German skills.
- Confident communicating with experienced executives.
- Willingness to travel for team meetings and occasional customer visits.
- A plus, but not required: experience in sales, customer service, hospitality, food service, healthcare, or social services.
- Career changers are explicitly welcome.
Benefits
Comp & perks- Permanent employment contract
- 30 days of annual leave
- €12,000 OTE (variable compensation based on appointments set)
- €1,000 annual professional development budget
- €50 monthly benefits budget (e.g., sports membership, mobility)
- Equity participation through our VSOP plan
- Flexible working hours
- Remote work possible
- Laptop and headset provided
- Structured onboarding
- Regular call coaching with Jan-Peter (CEO) and an external sales coach
- Career path leading to managing your own deals
- Meaningful work
- Full-time or part-time from 20 hours per week
