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VELUX

Freight Supervisor

VELUX

. Lead and directly supervise the Freight Support Team.

Posted 11/12/2026full-timeGreenwood • United StatesMid-LevelSenior💰 $5,706 - $7,132 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in transportation operations, carrier management, and freight billing practices, with a strong focus on analytical problem-solving and performance evaluation. Proven ability to lead teams, manage multiple priorities, and communicate effectively with stakeholders.

Highest-signal resume keywords
Transportation Operations ManagementCarrier ManagementFreight Billing PracticesAnalytical Problem-SolvingLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Transportation ManagementFreight ManagementCost AnalysisPerformance Metrics EvaluationNegotiation SkillsSAPTransportation Management System (TMS)Microsoft ExcelFreight ClassificationsTariffs
Soft Skills
Communication SkillsCollaboration SkillsPresentation SkillsProblem-Solving SkillsTeamwork
Tools & Technologies
Microsoft OfficeTMS Platforms
Industry Keywords
Supply ChainLogisticsFreight OperationsCarrier PartnershipsTransportation Strategy

About the role

Key responsibilities & impact
  • Lead and directly supervise the Freight Support Team.
  • Provide coaching, training, development, performance management, evaluations, and development plans.
  • Establish team priorities and manage workloads.
  • Oversee transportation activities for residential, commercial, and intercompany shipments.
  • Schedule truckload shipments between distribution centers and production facilities.
  • Determine efficient and cost-effective transportation solutions while balancing customer service requirements.
  • Coordinate and quote large residential and commercial shipments, including LTL, volume LTL, flatbeds, and truckload movements.
  • Collaborate with Inventory Control, Customer Service, Commercial Sales, and Distribution Center Operations on outbound transportation.
  • Resolve transportation exceptions and customer delivery issues.
  • Source carriers through bidding and procurement activities; negotiate rates and service agreements.
  • Maintain carrier partnerships and contractual compliance.
  • Evaluate carrier performance, identify root causes of service failures, and implement corrective actions.
  • Support carrier reviews, terminal visits, and transportation RFP processes.
  • Analyze transportation costs, carrier performance, and operational trends.
  • Support carrier optimization, network efficiency, palletization, and transportation strategy initiatives.
  • Develop, maintain, and report freight metrics and KPIs.
  • Recommend transportation process improvements, cost reductions, and service enhancements.
  • Maintain freight data and reporting tools.
  • Audit and approve freight invoices and resolve billing discrepancies.
  • Maintain truckload cost information in SAP and transportation systems.
  • Maintain transportation rates, fuel surcharges, and carrier data in TMS platforms.
  • Track carrier claims, freight refunds, and service recovery opportunities.
  • Serve as the primary transportation resource for internal departments.
  • Communicate with customers, carriers, and stakeholders about delivery requirements, shipment status, and transportation issues.
  • Collaborate with regional Distribution Center Managers to resolve operational challenges.
  • Provide operational support at Greenwood and other locations as needed.
  • Report directly to the Regional Logistics Director, North America.

Requirements

What you’ll need
  • Bachelor’s degree in supply chain, logistics, business administration, or related field preferred.
  • Minimum three years of experience in transportation, logistics, freight management, or supply chain operations.
  • Previous leadership or supervisory experience.
  • Strong knowledge of transportation operations, carrier management, freight classifications, tariffs, accessorial charges, and freight billing practices.
  • Experience negotiating transportation rates and managing carrier relationships.
  • Strong analytical and problem-solving skills with the ability to evaluate transportation costs and performance metrics.
  • Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office applications.
  • SAP and Transportation Management System (TMS) experience preferred.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and make sound business decisions independently.
  • Strong presentation, collaboration, and stakeholder management skills.
  • Occasional travel to regional Distribution Centers may be required.
  • Must possess a strong attendance, safety, and quality work record and demonstrate a commitment to teamwork.
  • Ability to perform the essential functions assigned to the position.
  • Compliance with all rules of conduct, safety regulations, and policies provided in employee handbooks, on company bulletin boards/announcements, terms/conditions of employment or other means of communication is a requirement of the job.
  • E-Verify employment eligibility confirmation for newly hired employees.

Benefits

Comp & perks
  • Group Health Insurance Plan
  • Dental Plan
  • Vision Care Plan
  • Prescription Drug Card Program
  • Long-term Disability
  • Short-term Disability
  • Paid Maternity and Parental Leave of Absences
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Cancer Protection Plan
  • Company Matched 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Educational Assistance Program
  • Vacation Day Program
  • Sick Day Program
  • Service Recognition Program
  • Performance Incentive Programs