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Vempra

Financial Operations Assistant

Vempra

. Provide support to internal and external customers through the company’s official channels, working closely with the Sales and Customer Success teams .

Posted 9/29/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and billing processes, with a strong focus on managing accounts receivable and providing operational support. Proficient in Salesforce and adept at maintaining accurate financial documentation and communication with stakeholders.

Highest-signal resume keywords
Customer Service ExperienceAccounts Receivable ManagementSalesforce ProficiencyExcellent Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Billing ProcessesPurchase Order ManagementDocument ManagementFinancial SupportAccounts Receivable
Soft Skills
Detail-OrientedCourteous InteractionMulti-Tasking
Tools & Technologies
SalesforceMicrosoft OfficeGoogle WorkspaceExcelGoogle Sheets

About the role

Key responsibilities & impact
  • Provide support to internal and external customers through the company’s official channels, working closely with the Sales and Customer Success teams
  • Execute customers’ monthly billing processes, including requesting and managing purchase orders (POs/FRs or similar) and uploading documents to portals in accordance with established schedules
  • Manage customer portals, ensuring that all contractual and financial information is rigorously kept up to date
  • Follow up on active support requests, document interaction histories, and manage Accounts Receivable/Billing inquiries
  • Continuously manage and organize certificates and supporting documentation
  • Provide operational support to the Financial Operations team

Requirements

What you’ll need
  • Previous experience in customer service, billing, accounts receivable, or customer-facing financial support
  • Experience with Salesforce, including creating and tracking cases
  • Excellent written and verbal communication skills, with the ability to interact clearly and courteously with customers and internal stakeholders
  • Highly organized, detail-oriented, and able to manage multiple requests and deadlines
  • Knowledge of Microsoft Office or Google Workspace, especially Excel/Sheets

Benefits

Comp & perks
  • Remote work
  • This position is also open to applicants with disabilities