Director of Subrogation

Venbrook

. Set the vision, strategy, and annual goals for the subrogation department .

Posted 10/1/2026full-timeRemote • California • United StatesLead💰 $86,000 - $121,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in subrogation strategy, operational leadership, and compliance with subrogation laws and regulations. Proven ability to drive recovery performance through technology modernization, client management, and team development.

Highest-signal resume keywords

Subrogation Strategy DevelopmentOperational LeadershipClient ManagementTechnology ModernizationCompliance with Subrogation Laws

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Subrogation ExperienceClaims RecoveryKPI TrackingFinancial ReportingLiability AnalysisNegotiationLitigation ManagementData AnalyticsProcess AutomationBudget Management

Soft Skills

Excellent CommunicationNegotiation SkillsExecutive PresenceLeadershipMentoring

Tools & Technologies

Claims SystemsRecovery Identification ToolsAI-Enabled WorkflowsReporting DashboardsFile Audit Programs

Industry Keywords

Subrogation LawLien RightsArbitration ForumsOccupational Accident RecoveryWorkers' Compensation Recovery

About the role

Key responsibilities & impact

Set the vision, strategy, and annual goals for the subrogation department
Build and refine the department's operating model, including structure, roles, workflows, authority levels, referral criteria, and best practices
Set and track KPIs including recovery dollars, recovery rate, cycle time, inventory age, cost of recovery, and client satisfaction
Expand capabilities into new lines of business, recovery types, and services
Oversee daily operations, inventory, file assignments, workload balance, and service standards
Provide technical direction on complex, high-value, or sensitive recoveries, including liability analysis, litigation, arbitration, negotiation, and settlement
Build quality assurance, file audit, and compliance programs
Oversee outside counsel, experts, collection agencies, third-party administrators, and other recovery partners
Ensure compliance with applicable subrogation laws, regulations, anti-subrogation rules, made-whole doctrines, lien requirements, and client contract terms
Lead modernization of claims systems, recovery identification tools, analytics, automation, and AI-enabled workflows
Partner with IT, claims operations, and technology providers to evaluate and implement solutions
Build reporting and dashboards for leadership and clients
Standardize data capture and referral processes across claims teams
Serve as senior subrogation contact for key clients, carriers, and program partners
Lead client stewardship meetings, performance reviews, and recovery reporting
Support new business, renewals, and subrogation-related service offerings
Represent Venbrook's subrogation capabilities in proposals, finalist presentations, and industry settings
Lead, mentor, and develop managers, supervisors, and subrogation professionals
Plan staffing and recruiting and build succession plans
Create training, cross-training, and career development programs
Set expectations, conduct performance reviews, and handle performance issues
Partner with claims, legal, finance, underwriting, and client-facing teams
Work with finance on recovery forecasting, accruals, budgets, and department financial performance
Escalate significant matters to executive leadership with supported recommendations

Requirements

What you’ll need

Bachelor's degree required
10 or more years of subrogation or claims recovery experience across several lines of business, including complex, high-value, and litigated recoveries
5 or more years of progressive leadership experience managing managers or multi-level teams, ideally in a carrier, TPA, or brokerage setting
A record of building or scaling a subrogation function, with measurable gains in recovery results, efficiency, or capabilities
Experience leading technology or process modernization, such as system implementations, analytics, automation, or AI tools
Strong client-facing and account management skills, with experience supporting business development, renewals, and client retention
Deep knowledge of subrogation law, lien rights, arbitration forums such as Arbitration Forums, Inc., and multi-state regulatory requirements
Experience with occupational accident and workers' compensation recoveries is strongly preferred
Strong business sense, including experience with budgets, vendor spend, KPIs, and financial reporting
Excellent communication, negotiation, and executive presence, with the ability to influence clients, partners, and senior leadership

Benefits

Comp & perks

Reasonable accommodations for qualified individuals with disabilities during the application process and throughout employment