Senior Claims Examiner – General Liability, Professional Lines

Venbrook

. Manage a caseload of General Liability, Construction Defect, and Professional Liability claims from first notice of loss through resolution, including pre-litigation and litigated files .

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $95,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing General Liability, Construction Defect, and Professional Liability claims, including conducting coverage analysis and directing outside defense counsel. Proficient in claims management systems and maintaining compliance with multi-state regulatory requirements.

Highest-signal resume keywords

General Liability Claims HandlingConstruction Defect Claims HandlingProfessional Liability Claims HandlingActive Multi-State Adjuster LicenseTower and Stackable Coverage Structures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Coverage AnalysisClaims InvestigationLiability AssessmentLitigation Budget ManagementLegal Document InterpretationClaims Management Systems ProficiencyIndependently Written Coverage Position LettersReserve ManagementSubrogation IdentificationResolution Strategy Development

Soft Skills

Strong Written CommunicationIndependent Work CapabilityClient Communication

Tools & Technologies

Claims Management SystemsMicrosoft Office Suite

Certifications & Qualifications

Active Multi-State Adjuster LicenseNew York Adjuster License (Preferred)

Industry Keywords

Third-Party Claims AdministrationMediationsSettlement ConferencesPrompt Payment ProceduresReservation of Rights Procedures

About the role

Key responsibilities & impact

Manage a caseload of General Liability, Construction Defect, and Professional Liability claims from first notice of loss through resolution, including pre-litigation and litigated files
Conduct coverage analysis on new losses and issue timely, well-documented coverage position letters
Apply tower and stackable coverage structures accurately
Investigate claims by gathering and analyzing contracts, certificates of insurance, site records, expert reports, demand letters, and witness statements
Assess liability, evaluate damages, and set accurate, defensible reserves
Assign, direct, and manage outside defense counsel
Review litigation budgets, monitor defense strategy, approve legal expenses, and attend mediations, settlement conferences, and depositions as required
Maintain reserves and document reserve rationale; escalate changes exceeding authority
Achieve file audit scores of 90% or above
Communicate with insureds, brokers, and carriers regarding claim status, strategy, and significant developments
Prepare written status reports and present at client claim reviews
Maintain compliant file documentation in the claims management system
Identify subrogation, contribution, and recovery opportunities
Develop resolution strategies focused on minimizing indemnity and expense exposure
Stay current on relevant liability law and multi-state regulatory updates

Requirements

What you’ll need

3–5 years of commercial claims handling experience, including General Liability, Construction Defect, and/or Professional Liability
Demonstrated experience with tower (vertical) and stackable (layered) coverage structures
Ability to write clear, independent coverage position letters
Active multi-state adjuster license required
Willingness to obtain additional state licenses as needed; required as a condition of employment
New York adjuster license preferred
Prior TPA or third-party claims administration experience strongly preferred
Familiarity with client-specific handling instructions and billing guidelines
Strong written communication skills
Experience directing outside defense counsel, managing litigation budgets, and attending mediations and settlement conferences
Working knowledge of multi-state prompt payment, reservation of rights, and coverage dispute procedures
Ability to read and interpret legal documents including complaints, contracts, certificates of insurance, expert reports, and deposition transcripts
Proficiency with claims management systems and Microsoft Office Suite
Ability to work independently in a fully remote environment while managing multiple active files
Bachelor’s degree in Business, Risk Management, Finance, or a related field; or equivalent combination of education and experience

Benefits

Comp & perks

401k + employee match
Medical, Dental, Vision, Life, and Disability Insurance
Paid Time Off (PTO)
Paid Holidays
Paid Parental leave
Paid Sick leave
Professional development programs
Work-life quality and flexibility
Ongoing continuing education encouraged and supported