Senior Claims Training Specialist – Property

Venbrook

. Oversee onboarding of new adjusters joining the DMA Independent Adjuster Team, focusing on member experience and estimate and assessment accuracy .

Posted 10/5/2026full-timeRemote • California • United StatesSenior💰 $72,000 - $82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training and mentoring property adjusters, with a strong focus on Xactimate proficiency and effective virtual training delivery. Capable of managing multiple trainees while ensuring high standards of estimate accuracy and client service.

Highest-signal resume keywords

Xactimate Level CertificationFHE Claims System ProficiencyMicrosoft Teams Training DeliveryProperty Claims Adjusting ExperienceTraining and Mentoring Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

XactimateFHEX1 Claims SystemReport PreparationFile BillingTime EntryEstimating GuidelinesClient Service Level ObjectivesExam UpdatesDiary Management

Soft Skills

Presentation SkillsInstructional Design SkillsVerbal CommunicationWritten CommunicationOrganizational Skills

Tools & Technologies

Microsoft TeamsWebinarsOnline Training Content

Certifications & Qualifications

Xactimate Level 2 CertificationXactimate Level 3 CertificationHigh School Diploma or Equivalent

Industry Keywords

Property AdjusterGeneral AdjusterIndependent AdjustingClaims AdjustingTrucking Adjusting

About the role

Key responsibilities & impact

Oversee onboarding of new adjusters joining the DMA Independent Adjuster Team, focusing on member experience and estimate and assessment accuracy
Set up new adjusters in FHE and provide comprehensive system training
Configure X1 for new property adjusters, including preferences, company headers, opening and closing statements, and required defaults
Train property adjusters on estimating guidelines, review standards, client service level objectives, exam updates, and Xactimate Level Certification preparation
Guide new adjusters through initial work submissions, including report preparation, work uploads, and diary management
Train adjusters on file billing and time entry in FHE
Cross-train adjusters on additional lines of business such as trucking
Identify and evaluate tools and technologies that improve adjuster efficiency and quality
Develop online training content in Microsoft Teams, including videos and webinars
Mentor adjusters and support advancement to the General Adjuster level for CSC assignments

Requirements

What you’ll need

Advanced working knowledge of Xactimate, with current Xactimate Level Certification
Proficiency with FHE and X1 claims systems
Prior experience as a Property Adjuster or General Adjuster
Strong presentation and instructional design skills, including virtual training delivery through Microsoft Teams
Excellent verbal and written communication skills
Strong organizational skills, with the ability to manage multiple trainees and competing priorities
Minimum of five years of property claims adjusting experience, including independent adjusting
High school diploma or equivalent required
Prior training, mentoring, or supervisory experience preferred
Xactimate Level 2 or Level 3 certification preferred
Bachelor's degree preferred