Partnerships Manager – SMB

Vendelux

. Lead and grow relationships with key event organizer partners as the senior point of contact .

Posted 11/7/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and partnerships within the B2B SaaS sector, focusing on retention, expansion, and data-driven decision-making. Capable of building operational playbooks and managing complex stakeholder relationships to drive business outcomes.

Highest-signal resume keywords

Account ManagementRetention And Expansion TargetsData Reporting And DashboardsOperational MindsetCustomer Success

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisKPI DevelopmentPlaybook CreationCustomer Adoption MetricsEvent Management

Soft Skills

Strong CommunicationOrganizational SkillsSelf-StarterTrust BuildingStakeholder Navigation

Tools & Technologies

B2B SaaS PlatformsAnalytics ToolsMarketing Intelligence Platforms

Industry Keywords

PartnershipsCustomer SuccessAccount HealthMarket TrendsBrand Marketing

About the role

Key responsibilities & impact

Lead and grow relationships with key event organizer partners as the senior point of contact
Own partner onboarding end-to-end, from pre-call research to live sessions and follow-up education
Build and customize data reports and dashboards for partner-specific needs
Surface partner feedback to improve reporting workflows and product capabilities
Represent Vendelux externally at industry events and stay close to market trends
Own retention, expansion, and account health across strategic accounts
Identify and drive expansion through additional events, renewals, webinars, case studies, and media partnerships
Partner with Sales, Product, Data, and Marketing on go-to-market and upsell
Deliver business outcomes across onboarding, adoption, renewals, and expansion
Contribute to scalable account-management playbooks, segmentation, and health-scoring approaches

Requirements

What you’ll need

2-4+ years in account management, partnerships, or customer success—ideally in B2B SaaS
Proven success hitting retention and expansion targets; comfortable owning your number
Strong operational mindset: building playbooks, KPIs, and repeatable processes for your accounts
Comfortable with data and customer usage/adoption metrics; a strong communicator who builds trust and navigates complex stakeholder conversations
Highly organized self-starter who thrives in fast-paced, scaling environments and prioritizes competing demands
Nice to have: experience with data, analytics, media, or marketing intelligence platforms
Nice to have: familiarity with events, experiential, or brand marketing ecosystems
Nice to have: experience with international clients or expanding into new markets
Legally authorized to work in the United States
Able to work from the NYC office 4 days a week

Benefits

Comp & perks

Competitive base salary and bonus
Equity
Healthcare covering medical, dental and vision
401(k)
Catered lunch every day in our NYC office
Unlimited PTO plus two company-wide shutdowns during the July 4th week and the Christmas – New Year's week