Senior Product Designer

Vendelux

. Own product features end to end, from understanding the customer problem through design, build and release .

Posted 10/26/2026full-timeNew York City • New York • United StatesSenior💰 $151,000 - $186,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product design and UX/UI design, with a strong focus on creating user journeys and self-serve experiences in SaaS products. Proficient in prototyping with AI tools and collaborating effectively with cross-functional teams to enhance customer onboarding and usability.

Highest-signal resume keywords

5+ Years Of Experience In Product DesignStrong UX And UI SkillsExperience Designing Complete User Journeys In SaaSHands-On Experience Prototyping With AI ToolsExperience Designing Self-Serve Products

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DesignUX DesignUI DesignPrototypingSaaS InterfacesConversational InterfacesWeb App DesignMobile App DesignCustomer Journey MappingHelp Center Design

Soft Skills

CollaborativeCustomer-FocusedAdaptableProblem-Solving

Tools & Technologies

AI ToolsClaude

Industry Keywords

Self-Serve ExperienceOnboardingUser JourneyCampaign SetupKnowledge Base

About the role

Key responsibilities & impact

Own product features end to end, from understanding the customer problem through design, build and release
Redesign onboarding so new customers reach their first moment of value quickly
Map the customer journey from first login through daily use and inviting teammates
Improve usability of core workflows such as campaign setup
Work with engineers on web and mobile to implement and ship designs
Partner with Customer Success and go-to-market teams to identify customer confusion and turn patterns into product fixes
Lead self-serve customer onboarding, including a help center for customers and internal teams
Design self-serve experiences for smaller customers
Prototype quickly with AI tools to explore and test ideas
Design AI, chat-based and traditional SaaS interfaces
Report to one of the co-founders as an individual contributor

Requirements

What you’ll need

5+ years of experience in product design, UX/UI design or a similar role
A portfolio of features designed and shipped to production
Strong UX and UI skills
Experience designing complete user journeys in a SaaS product
Hands-on experience prototyping with AI tools such as Claude
Experience designing conversational or AI interfaces and traditional SaaS interfaces
Experience designing for web and mobile apps
Comfortable bringing structure to ambiguity and shipping in a fast-moving environment
Product-minded, customer-focused approach
Highly collaborative with engineers, Customer Success, sales and founders
Experience designing help center or knowledge base experiences
Experience designing self-serve products for small and mid-sized business customers
A point of view on best practices for AI prototyping and moving prototypes into development
Ability to work from the NYC office 3–4 days a week, depending on location
Legally authorized to work in the United States for Vendelux

Benefits

Comp & perks

Competitive base salary and bonus
Equity
Healthcare covering medical, dental and vision
401(k)
Catered lunch every day in our NYC office
Unlimited PTO
Two company-wide shutdowns during the July 4th week and the Christmas – New Year's week