Key Account Manager

Veolia Australia and New Zealand

. Manage and grow a strategic portfolio of customers across Victoria .

Posted 9/29/2026full-timeKeysborough • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and business development, with a strong focus on building relationships and identifying growth opportunities. Proficient in developing strategic account plans and leveraging CRM systems to maintain customer engagement.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentRelationship BuildingSalesforce/CRM ProficiencyCommercial Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementBusiness DevelopmentSales StrategyCustomer RetentionGrowth Opportunity Identification

Soft Skills

Relationship BuildingStakeholder EngagementCommunication Skills

Tools & Technologies

SalesforceCRM Systems

Certifications & Qualifications

C Class Driver's Licence

Industry Keywords

ConstructionBuildingWaste ManagementCustomer Portfolio Management

About the role

Key responsibilities & impact

Manage and grow a strategic portfolio of customers across Victoria
Identify and secure new business opportunities, targeting companies not currently partnering with Veolia
Build trusted relationships with key customer and internal stakeholders
Develop and execute 3, 6 and 12-month account plans to drive retention and growth
Conduct regular customer and site visits across metropolitan and regional Victoria
Partner with internal teams to develop tailored solutions that leverage Veolia's broader capabilities
Ensure customer commitments, service levels and contractual obligations are consistently achieved
Maintain customer and sales activity through Salesforce/CRM systems

Requirements

What you’ll need

Demonstrated experience in account management, sales or business development
Strong relationship building skills with the ability to engage stakeholders at multiple levels
Commercial mindset with the ability to identify and convert growth opportunities
Experience within construction, building, waste or a related industry highly regarded
Own vehicle and C Class Driver's Licence
Willingness to travel across metropolitan and regional Victoria, including occasional overnight stays

Benefits

Comp & perks

Attractive base salary + quarterly bonus incentive program
Car allowance, fuel card, e-tag
Dedicated sales training and ongoing professional development
Generous paid parental leave and paid volunteer days
Superannuation contributions on unpaid parental leave
Fitness Passport and discounted health insurance
Employee Assistance Program (Thrive) for you and your family
Ongoing professional development and clear career pathways