FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing field service support for analytical instruments, including maintenance, calibration, and troubleshooting. Possesses strong customer service and communication skills, with the ability to manage administrative duties and collaborate effectively with sales teams.
Highest-signal resume keywords
Field Service SupportAnalytical InstrumentationCustomer Service SkillsTroubleshooting SkillsTechnical Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MaintenanceCalibrationTroubleshootingAnalytical InstrumentationTechnical SkillsMathematical SkillsElectrical Equipment KnowledgeChemistry KnowledgeManual DexterityComputer Proficiency
Soft Skills
Excellent Communication SkillsPrioritization SkillsProblem-Solving SkillsFlexibilityDecision-Making Skills
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Ultra-Pure Water ApplicationsField ServiceEHS ComplianceLaboratory EnvironmentCustomer ReportsPreventive MaintenanceSales CollaborationService OpportunitiesIndustrial EnvironmentsClean Rooms
About the role
Key responsibilities & impact- Provide routine to complex field service support for Sievers total organic carbon (TOC) analytical instruments and accessories at customer sites
- Perform maintenance, verification, validation, repair, calibration, and troubleshooting of instruments
- Provide field service and support for Sievers Endotoxin and Bioburden instrument product lines as needed
- Travel to customer sites and perform preventive maintenance and related services on TOC equipment
- Plan, schedule, and confirm customer services, including travel and parts shipments
- Maintain administrative duties, parts inventory, and relevant training
- Take customer calls and participate in territory sales rhythm calls and service team meetings
- Respond to on-demand contract services within 3–7 business day response commitments
- Write clear and concise customer reports
- Complete special projects and new-hire training as assigned
- Collaborate with Sales on new instruments and service opportunities, and upsell service and consumables when appropriate
- Ensure job safety, company vehicle maintenance, and compliance with Veolia EHS policies
- Provide occasional support across the larger West Service Region, Canada, and the United States
- Perform approximately 70% domestic travel
Requirements
What you’ll need- Residency within the Greater Phoenix area and within a 1-hour drive of Phoenix Sky Harbor International Airport (PHX)
- Associate degree in a Science, Technical, or Engineering discipline; or equivalent education
- Minimum 1 year of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment
- Valid driver’s license with a good driving record
- Computer proficiency
- General knowledge of electrical equipment, chemistry, and safety
- Strong technical and mathematical skills
- Excellent customer service skills
- Strong verbal and written communication skills
- Excellent prioritization skills
- Good troubleshooting and problem-solving skills
- Ability to meet deadlines and commitments
- Ability to make good business decisions
- Must be able to work a flexible schedule based on customer needs
- Must be able to safely drive a motor vehicle and spend significant time driving to customer sites
- Must be able to travel to customer sites requiring overnight stays approximately 30% to 60% of the time
- Air travel is required to reach customer destinations and provide backup support
- Must be able to work in industrial environments, outdoor installations, clean rooms, and laboratories
- Must be able to safely work around machines, electrical equipment, and chemicals
- Must have manual dexterity for tool use, handling small parts, repair procedures, servicing instruments, and handling electrical equipment and chemically aggressive fluids
- Must be able to reach, stand, sit, stoop, kneel, crouch, or crawl
- Close vision, color vision, depth perception, and ability to adjust focus are required
- Must be able to safely lift/move up to 30 pounds regularly and up to 50 pounds frequently
- Required to learn applicable company procedures within a reasonable time from employment start
- Must be eligible to lawfully work in the U.S. immediately; employer will not sponsor U.S. work authorization
- Preferred: Bachelor’s Degree in Chemical Engineering, Chemistry, Biology, Engineering, or Physics
- Preferred: 3 years of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment
Benefits
Comp & perks- Medical, Dental, & Vision Insurance Starting Day 1
- Life Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- 401(k) Plan
- Flexible Spending & Health Savings Accounts
- AD&D Insurance
- Disability Insurance
- Tuition Reimbursement
- Opportunity for advancement
- Training in valuable skills
- Opportunity for new challenges
- Strong leadership team