Senior Technical Solutions Analyst – Merchandise Planning, Allocation, Supply Chain Operations

Vera Bradley

. Serve as the technical expert within the Merchandise Planning and Allocation and Supply Chain Operations product team .

Posted 11/2/2026full-timeRoanoke • New York • United StatesSenior💰 $89,900 - $123,650 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating business needs into scalable system solutions within Merchandise Planning and Allocation and Supply Chain Operations. Proficient in leading technical discovery, solution design, and implementation while mentoring team members and facilitating cross-functional collaboration.

Highest-signal resume keywords

Technical Expertise in Merchandise Planning and AllocationAgile/Scrum Development MethodologyApplication Development and Database TechnologiesExperience with SCALE, D365, and Retail Planning SystemsProblem Solving and Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical DiscoverySolution DesignImplementation PlanningConfiguration ManagementData Requirements DevelopmentUser Acceptance TestingRoot-Cause AnalysisSystem DocumentationProcess FlowsDefect Resolution

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsAbility to Manage Multiple TasksMentoring and Training

Tools & Technologies

Microsoft OfficeSCALED365Blue YonderO9ToolioRetail OracleCentric PlanningM19

Industry Keywords

Enterprise Class SystemsSupply Chain OperationsMerchandise PlanningTechnical SupportBusiness Process Optimization

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Serve as the technical expert within the Merchandise Planning and Allocation and Supply Chain Operations product team
Translate business needs into scalable system solutions
Lead technical discovery, solution design, implementation, optimization, and support
Partner with MP&A and Supply Chain Operations teams to understand processes, challenges, priorities, and outcomes
Facilitate business-process and technical discovery sessions
Develop and maintain relationships with functional users, product leaders, technology partners, and vendors
Translate business needs and product priorities into technical requirements, specifications, solution options, and backlog items
Serve as subject-matter expert for assigned systems, configurations, integrations, data, and supporting technologies
Evaluate solution options and recommend approaches balancing business value, feasibility, supportability, security, and sustainability
Design and lead implementation of technology solutions
Configure applications and collaborate with developers, integration teams, data teams, vendors, and technology partners
Develop functional and technical requirements, specifications, process flows, data requirements, and acceptance criteria
Lead or coordinate configuration, technical testing, defect resolution, implementation planning, and production deployment
Support user acceptance testing and validate end-to-end business processes
Evaluate post-launch solutions and recommend improvements to adoption, usability, stability, and outcomes
Maintain system documentation, configuration records, support procedures, and knowledge materials
Lead advanced application support and root-cause analysis
Diagnose and resolve complex system issues and communicate with affected stakeholders
Identify recurring incidents, process gaps, and system limitations and implement corrective or preventive improvements
Monitor solution performance and support outcomes
Coordinate issue resolution across functional teams, technology teams, shared-service providers, vendors, and implementation partners
Participate in on-call rotation and provide after-hours support for critical incidents, implementations, or business operations
Share technical expertise and product knowledge with analysts and product-team members
Mentor analysts through technical guidance, solution reviews, troubleshooting, training, and knowledge transfer
Contribute to consistent analyst practices, documentation standards, and reusable methods across the Analyst Center of Excellence

Requirements

What you’ll need

Bachelor of Science in Information Systems/MIS, computer science, business or related field or equivalent experience
5+ years technical experience in Information Technology in support of enterprise class systems
Exposure to enterprise class system(s) as it relates to Merchandise Planning and Allocation and Supply Chain Operations
Experience with Agile/Scrum development methodology preferred
Experience with SCALE, D365, and Retail Planning systems preferred (e.g. Blue Yonder, O9, Toolio, Retail Oracle, Centric Planning, M19)
Strong background in application development and database technologies and concepts
Excellent PC skills utilizing Microsoft Office software
Ability to articulate technical concepts to business users
Proven problem solving and analytical skills
Ability to manage multiple tasks simultaneously
Excellent organization and follow through skills
Excellent interpersonal, written and verbal communication skills
Ability to build and maintain rapport with internal and external customers
Ability to work under pressure to meet deadlines in a fast paced office environment
Ability and willingness to mentor team members and perform technical training and knowledge transfer
Flexibility to provide after-hours support and occasionally work 2nd and 3rd shifts and weekends

Benefits

Comp & perks

Medical plan options including both a HDHP/HSA plan and a PPO plan
Dental
Vision
Flexible spending accounts
Employer provided 2X your salary in life insurance
Accidental Death and Disability insurance
Voluntary life insurance for you, your spouse and your children
Short-term disability
Long-term disability
401k with generous company match, immediate vesting (age and service requirement)
Strong line up of professionally managed funds
Safe-harbor plan design
Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
9 paid holidays a year
Paid bereavement leave
Voluntary Time Off
Access to a variety of financial, physical, and mental wellness experts
Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
Opportunities for leadership development, skill development and career advancement
Generous employee discount on Vera Bradley products
Bonus opportunity
Identity protection
Legal services
Pet insurance
Cell phone discount
Employee referral bonus
Annual birthday gift
DailyPay
Corporate fitness facility
Individual policies through Aflac