Vera Bradley

Solutions Engineer

• Serve as the technical expert within the Merchandise Planning and Allocation and Supply Chain Operations product team
• Translate business needs into scalable system solutions
• Lead technical discovery, solution design, implementation, optimization, and support
• Partner with MP&A and Supply Chain Operations teams to understand processes, challenges, priorities, and outcomes
• Facilitate business-process and technical discovery sessions
• Develop and maintain relationships with functional users, product leaders, technology partners, and vendors
• Translate business needs and product priorities into technical requirements, specifications, solution options, and backlog items
• Serve as subject-matter expert for assigned systems, configurations, integrations, data, and supporting technologies
• Evaluate solution options and recommend approaches balancing business value, feasibility, supportability, security, and sustainability
• Design and lead implementation of technology solutions
• Configure applications and collaborate with developers, integration teams, data teams, vendors, and technology partners
• Develop functional and technical requirements, specifications, process flows, data requirements, and acceptance criteria
• Lead or coordinate configuration, technical testing, defect resolution, implementation planning, and production deployment
• Support user acceptance testing and validate end-to-end business processes
• Evaluate post-launch solutions and recommend improvements to adoption, usability, stability, and outcomes
• Maintain system documentation, configuration records, support procedures, and knowledge materials
• Lead advanced application support and root-cause analysis
• Diagnose and resolve complex system issues and communicate with affected stakeholders
• Identify recurring incidents, process gaps, and system limitations and implement corrective or preventive improvements
• Monitor solution performance and support outcomes
• Coordinate issue resolution across functional teams, technology teams, shared-service providers, vendors, and implementation partners
• Participate in on-call rotation and provide after-hours support for critical incidents, implementations, or business operations
• Share technical expertise and product knowledge with analysts and product-team members
• Mentor analysts through technical guidance, solution reviews, troubleshooting, training, and knowledge transfer
• Contribute to consistent analyst practices, documentation standards, and reusable methods across the Analyst Center of Excellence

Explore Senior Technical Solutions Analyst – Merchandise Planning,… at Vera Bradley. Review requirements and application details.

Vera Bradley

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Senior Technical Solutions Analyst – Merchandise Planning, Allocation, Supply Chain Operations