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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer liaison capabilities, effective communication skills, and proficiency in administrative functions, including financial management and report generation. Capable of coordinating team activities and providing training while ensuring customer satisfaction.
Highest-signal resume keywords
Customer LiaisonMicrosoft Office ProficiencyCT Vista ExperiencePower BI SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ManagementReport GenerationCustomer TrainingSales PresentationsOrder TrackingContract ManagementTyping ProficiencyProposal PreparationMulti-taskingAttention to Detail
Soft Skills
Excellent CommunicationInterpersonal SkillsStrong Organizational SkillsFollow-up SkillsAbility to Work Independently
Tools & Technologies
CT VistaPower BIMicrosoft OfficeTank Monitoring SoftwareConcur
Industry Keywords
Customer SatisfactionAdministrative FunctionsSales CoordinationTeam TrainingField Sales Support
About the role
Key responsibilities & impact- Communicate with teams and customers via email, phone, and online meetings
- Serve as the person responsible for customer satisfaction in ChemTreat’s administrative functions
- Travel occasionally to supported territories for local team or customer-facing activities
- Coordinate with the local ChemTreat team on sales and administrative tasks
- Participate in team training, customer training, service functions, and sales campaigns
- Develop relationships with customer-site administrative personnel
- Coordinate customer-site activities under the direction of the responsible local representative
- Act as ChemTreat customer liaison and problem solver
- Coordinate with corporate teams on software and system changes, including CT Vista, Power BI, and Concur
- Communicate system changes and provide training and resources to service and sales teams
- Support field sales and service teams and improve employee and customer satisfaction
- Collect and maintain financial, pricing, contract, and cost information
- Coordinate team meetings, customer entertainment, and travel arrangements
- Generate internal and external reports using CT Vista, Microsoft Office, Power BI, tank monitoring software, and other tools
- Place and track orders, review customer guides, update customer pricing, and verify invoicing accuracy
- Manage administrative account-management functions as directed by responsible representatives
Requirements
What you’ll need- Some college education required; business school or college courses preferred
- Minimum two years-based responsibilities as above
- At least five years of general business experience
- Ability to work independently with minimal supervision
- Strong attention to detail
- Excellent communication and interpersonal skills
- Excellent computer skills, including Microsoft Office applications
- Proficiency in typing required
- Ability to construct customer reviews, sales presentations, and customer training in Microsoft PowerPoint
- Ability to coordinate with Graphics and Documents to prepare proposals and media
- Strong organizational, multi-tasking, and follow-up skills
- Ability to balance multiple field team members and manage multiple priorities
- Ability to communicate effectively using a variety of styles and techniques
- Availability for travel 2–3 times a year
- Ability to occasionally lift, carry, push, or pull up to 20 pounds
Benefits
Comp & perks- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) for eligible employees
- Reasonable accommodations for individuals with disabilities
- Equal opportunity employment