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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer liaison and administrative coordination skills, with proficiency in Microsoft Office and Power BI for reporting and data management. Capable of managing multiple priorities while maintaining attention to detail and effective communication.
Highest-signal resume keywords
Customer LiaisonAdministrative CoordinationMicrosoft Office ProficiencyPower BI ReportingOrder Tracking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ManagementInvoicingPricing ManagementAccount ManagementFinancial ReportingOrder TrackingProposal PreparationSales PresentationsData AnalysisTyping Proficiency
Soft Skills
Excellent CommunicationInterpersonal SkillsStrong Attention to DetailOrganizational SkillsMulti-tasking
Tools & Technologies
CT VistaPower BIMicrosoft OfficeConcurTank Monitoring Software
Industry Keywords
Administrative FunctionsSales CoordinationCustomer TrainingField Sales SupportContract Management
About the role
Key responsibilities & impact- Communicate with teams and customers via email, phone, and online meetings
- Serve as the customer liaison and problem solver for ChemTreat’s administrative functions
- Coordinate with local ChemTreat teams on sales and administrative tasks for field sales and service teams
- Participate in team training, customer training, service functions, and sales campaigns
- Build relationships with administrative personnel at major customer sites
- Coordinate customer transactions under the direction of the responsible local representative
- Monitor software and system changes, including CT Vista, Power BI, and Concur
- Communicate system changes and coordinate training and resources with Area Managers
- Support field sales and service teams to improve employee and customer satisfaction
- Collect and present financial management data
- Disseminate and correct salesman cost updates
- Maintain information supporting pricing and contract management
- Coordinate team meetings, customer entertainment, and travel arrangements
- Generate internal and external account-management reports using CT Vista, Microsoft Office, Power BI, tank monitoring software, and other tools
- Place and track orders
- Review customer guides and update customer pricing
- Review invoices for accuracy
- Manage administrative account-management functions as directed by responsible representatives
- Travel as needed, 10% or less
Requirements
What you’ll need- Some college education required; business school or college courses preferred
- Minimum two years of experience performing responsibilities such as customer liaison, administrative coordination, reporting, order tracking, pricing, invoicing, and account management
- At least five years of general business experience
- Ability to work independently with minimal supervision
- Strong attention to detail
- Excellent communication and interpersonal skills
- Excellent computer skills, including Microsoft Office applications
- Proficiency in typing
- Ability to construct customer reviews, sales presentations, and customer training in Microsoft PowerPoint
- Ability to coordinate with Graphics and Documents to prepare proposals and media
- Strong organizational, multi-tasking, and follow-up skills
- Ability to balance multiple field team members and manage multiple priorities
- Ability to communicate effectively using a variety of styles and techniques
- Availability to travel 2–3 times a year for team meetings, customer meetings, sales campaigns, and relationship development
- Ability to occasionally travel to supported territories
- Ability to occasionally lift, carry, push, or pull up to 20 pounds
Benefits
Comp & perks- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)