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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in basic installations, maintenance, and repairs of McCrometer flow measurement equipment while adhering to safety and regulatory standards. Capable of effective communication and collaboration with cross-functional teams to enhance service delivery and operational efficiency.
Highest-signal resume keywords
Basic Mechanical AptitudeCustomer Service ExperienceValid Driver's LicenseBasic Computer SkillsExperience with Instrumentation Installation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic InstallationsRoutine MaintenanceTroubleshootingData CollectionProcess DocumentationBasic RepairsEquipment SetupWorkflow OptimizationUse of Hand ToolsBasic Electrical Knowledge
Soft Skills
Clear CommunicationTeam CollaborationWillingness to LearnAttention to DetailCustomer Interaction
Tools & Technologies
Microsoft OfficeEmail Management SoftwareService Reporting SoftwareTechnical Instructions
Industry Keywords
Flow Measurement Equipment5S MethodologyContinuous ImprovementField ServiceTechnical Service
About the role
Key responsibilities & impact- Report to the Technical Service and Repair Manager
- Perform basic installations of McCrometer flow measurement equipment at customer sites
- Execute routine maintenance and basic repairs on McCrometer instrumentation
- Follow safe work practices and company, customer, and regulatory requirements
- Submit accurate service reports after customer visits, including billing, equipment history, and parts usage details
- Coordinate with the supervisor and dispatch team to plan and execute daily service schedules
- Respond to customer emails and phone inquiries and escalate complex issues to senior technical staff
- Track and communicate parts inventory needs
- Troubleshoot basic manufacturing issues and implement corrective actions
- Support equipment setup, process checks, routine adjustments, and on-floor operator support
- Maintain work instructions, standard operating procedures, and process documentation
- Participate in 5S, waste reduction, workflow optimization, and other continuous improvement activities
- Collect production data, perform simple analyses, and prepare reports
- Develop new fixtures, jigs, and tools
- Support engineering projects through data gathering, documentation updates, and basic validation
- Prepare materials for new product introductions and engineering changes
- Collaborate with cross-functional teams to implement improvements
- Support other field service team members or regions and perform other assigned duties
Requirements
What you’ll need- High School diploma or equivalent required
- Experience in a hands-on technical, trades, agricultural, or industrial environment preferred; combination of education and relevant work experience will be considered
- Experience in a customer-facing or customer service role preferred
- Valid driver's license with a clean driving record required
- Basic mechanical aptitude; ability to use hand tools and follow written technical instructions
- Basic computer skills; ability to manage email correspondence, complete digital service reports, and navigate work-related software
- Familiarity with Microsoft Office tools (Outlook, Teams) is a plus
- Experience with basic plumbing, electrical, or instrumentation installation or repair is a plus
- Clear and courteous communication with internal team members and external customers
- Ability to complete assigned tasks accurately and on time and follow established procedures
- Willingness to learn new products, procedures, and tools
- Ability to work cooperatively with field service, dispatch, and customer service teams
- Expectations to travel 60–80%
- Occasional travel of up to 10% to other company sites, customer locations, or off-site facilities is required
- Must complete assigned training modules and maintain applicable licenses or certifications as required
Benefits
Comp & perks- Professional onboarding and training options
- Career coaching and development opportunities
- Health benefits
- Paid time off
- Medical, dental, and vision insurance
- 401(k)